Uptown Cleaners

"I took a winter coat and blazer in for cleaning. After cleaning both smelled so bad, like a musty dirty odor, I asked for the blazer to be redone. The man who works on Saturday was dismissive and on a regular basis, just doesn’t care. The blazer came back smelling just as bad. I didn’t trust my coat to be redone by them since the blazer smelled so bad. I have been going here for years and won’t be back! If you cant show you care or recognize when an error is made, you do not deserve my business! Lynne Mathews"

"Did not properly clean two j crew skirts. Returned skirts without telling me there were stains on the skirts after dry cleaning. The skirts were pressed after cleaning setting the stains"

"Lost my clothes. I have been using Uptown Cleaners for a little over a year due to location being close and convenient. Previous dry cleaner I used always provided me a slip for confirmation without needing to request one. First time I dropped off with the women she said to just use my phone number. Today when I went to pick up my shirts she told me I never dropped anything off. I explained I dropped off 3 or 4 shirts a couple weeks ago with the gentleman who was working. They spent about 5 minutes investigating to tell me sorry they don't have them and next time I could request a confirmation slip. I asked if maybe they have a lost and found they could check and she replied she already did. The women was in front of me the entire time and did not make any effort to try to assist me. She apologized as a final comment and said next time to ask for a slip. I am guessing my shirts went home with someone else or hanging somewhere unmarked. I would not recommend using Uptown Cleaners or at least make sure to get a slip with a total count of clothes dropped off for back-up."

"I will not be returning to this dry cleaner. I went to put on my blazer, after I had got it dry cleaned from up-town cleaners, and I noticed a black spot on the front of it. As I looked closer it was a burnt spot, like an iron or something of that nature was on the wrong setting and burnt a spot on my blazer. Then I dropped off my white comforter and when I picked up the dry cleaning, I got home and it was still dirty. So this time I took the comforter back and a lady that worked there acted as if it was such and inconvenience that I had come back. All I ask out of a business is good customer service and reliability."

"Been using cleaners for 2 yrs because it's convenient to home. Allowed a pass when they lost my favorite sweater with no method to reimburse or look for it. I'm sure someone else is enjoying, as I've receive someone else's blouse and returned it. Today they wanted to charge a dress price for 2 shirts because they were hip length. I couldn't let this pass without comment. Very dissappointed and will be using a different cleaners."