Vanderbilt Health Clinic at Walgreens Lebanon

"This place is a JOKE! The minute I got there The receptionist first asked me if I had an appointment. I said I didn’t know I needed one. It was approximately 11:15. She said I would probably need to come back after lunch!!! According to the website their lunch is from 1-2 pm!! I then spent the time todo all the redundant forms then was told to have a seat. I wait for approx 10-15 min. Only to be told the could do nothing for me because I had back pain and they could not treat back pain!! She didn’t even ask what kind of pain. I think I may have pulled a muscle. But who knows!?? I think she may have been HANGRY because she was not very helpful and was more concerned about getting lunch!! This place is a disgrace! Seek other options if you need help."

"Got blood drawn there and this is how it turned out. Terrible not only does it look like that but it still hurts! Every other time I have had blood drawn it has never came out like this!"

"Extremely dissatisfied walk-in clinics aren't a walk-in clinic anymore I got there at 8:00 nobody was there but me they didn't open until 10-15 after 8:00 I was told the next available appointment was 10:00 I said is this not a walk-in clinic Yes but people make appointments well I'm walking in right now well we can't see you till 10:00 absolutely nobody there also I don't believe they're white male friendly it's something you have to say nowadays"

"Last Sunday the doctor and the nurse refused to treat me. I arrived at the clinic approximately 5 minutes from closing time. They claimed they could not see me because they had no available appointment times. Their website claims they allow walk-ins. They ignored this and stuck by that they had no available appointments and could not see me. At the time, I thought I had the flu. Also, no patients were being seen at that time and both rooms were empty. The doctor and nurse were cleaning their work stations."

"The Walgreens clinic was my #1 choice to go when my children or myself got sick and needed to be checked out without having to schedule a Dr appointment. Now that Vanderbilt has taken over the Walgreens clinic, we won't be returning as patients. While the 2 ladies that work there are wonderful, they no longer have the screen to quickly check in, it's not a quick process anymore, the wait and appointment took over an hour and a half as opposed to maybe 15 minutes before since they no longer schedule appointments it's walk in only. I did not like the new experience, I don't like the new website, and now I'll be looking for a new, quick, convenient clinic for when we are sick."