The Rock Zone

"Great experience with the piercer and super happy that he was kid friendly even gave a ballon to my little one. The guy helping at the register was so helpful and nice. Will go back there for more piercings !"

"Piercer was very knowledgeable, considerate, and helpful when selecting jewelry. The piercings are done amazing, and look great. I appreciated the attention as a customer, and the pricing was incredibly affordable."

"Disappointed. I bought coils for an aspire breeze 1 device, went home to replace the coil and the chamber inside my device broke so I was no longer able to use the coils. I had bought a box of 4 and they are all individually wrapped. I went back not even an hour later and told the guy working what happened and they wouldn’t do anything at all to help out. I didn’t have enough money to purchase an entire new device and I couldn’t get a refund on the coils that are individually wrapped and perfectly good. Especially when the store takes the coils out of the box themselves to sell individual ones... Every other smoke shop in the area would have helped out, pick a better place to spend your money!!"

"Does rock zone have the worst customer service, are they out to make a quick buck? In my opinion yes! I'm a pretty straight forward guy. I expect a product to work. If not, replaced. I've purchased three vapor pens at Rock Zone. I'm trying to quit smoking so I figured I'd purchase one In a place that seem's to somewhat know what their talking about. I purchased a total of three vaporizers equaling around $200. when the first two broke I figured no problem, assuming lack of both customer faith and warranty. when the third failed within minutes of walking out the door. I came back hoping for a switch out of the product....boy was i wrong. Andrea, this seemingly innocent enough girl who I had worked with before not only denied me a swap out of an obviously defective vapor pen but she also insulted me on the way out. Never have I had such horrible customer service! Never shop here! Unless you what to get ripped off. I usually don't leave bad reviews but this place has managed to leave a real sour note."