Zanotto’s Sunnyvale Market

"The staff at the Sunnyvale store is very unfriendly. I've had 3 instances now where the staff has behaved very rudely towards me for no valid reason. I've also witnessed them treat other customers with a lack of respect on numerous occasions. At first I thought it was just a bad hire or maybe the staff person was just having a bad day. But it has now become a clear pattern and is not specific to just one or two people. I guess management doesn't care that their staff is causing a hostile environment for customers? The latest incident was at the check out stand on 3/4/24 where the cashier named Lisa very rudely chastised me for not asking for a bag when she was processing my purchase. She yelled at me very loudly for reaching for a plastic bag when I didn't pay for it. I didn't realize she didn't charge me for it. I then said "sorry, I didn't know I didn't pay for it" and I waited to pay for it and she got even more annoyed and dismissed me by waving her hand up high and motioning with her hand to shoe me away while she loudly yelled that I need to pay more attention next time. The time before that, the person at the deli told me that I could not order a sandwich that had two meats in it. When I explained that I ordered it that way for years and understood the price would be for two meats, the lady got very rude and yelled that they didn't prepare sandwiches that way. It's sad when an establishment that depends on their customers for business does not respect them enough to treat them with a friendly and respectful manner. Why all the hostility at this place?"

"Let me start by saying that Zanotto's is a wonderful neighborhood market and the butcher shop has the best meats. Their fruits and vegetables are really good too! They also carry some Olson's products as well. In the past we ordered the Turkey in the bag for Thanksgiving which was really good (better than Dragers) and so were the creamy mashed potatoes and also the traditional sage dressing. The only issue we had was with the turkey gravy. For Christmas we ordered a 12 lb. Prime rib in a bag with some sides. All I can say is that after my wife cooked it, the Prime rib was very delicious. With the leftovers we had a couple of more meals, French dip sandwiches and Prime rib chili and both were really good. Even after having some of the meat in the freezer, we recently had Prime rib chili again and it was still very good."

"I plan to make seafood paella at home and they have all I need, seafood broth, bomba rice and even fresh scallop, shrimp, clams. Very helpful. Got a variety of cheese and salami too."