The Cleaning Authority - Mount Juliet

"We just had our first house cleaning, the two ladies were very nice and friendly. They changed their cleaning order to what worked best for my wife and I and they did an awesome job cleaning everything."

"When the crew is good, they are very good. But sadly you don't always get the same people, and then you may find that they would rather complain about your home, even if you are working from home and within ear shot of what is being said. Yesterday was not the first time. I listened to one of the crew complain about my home. Mind you, it is not a pigsty, but I do have cats and we do live in our home. If you have cats and if ANY cat litter gets on the floor, they won't use their vacuum, and they refuse to use a broom. Prepare to have your own vacuum handy. If you leave any thing on the floor (small rugs, small containers, etc.), they will sweep and mop around them and won't move them. I like the convenience of having my home cleaned, but when I am often having to go behind them to clean up after they leave, it's no longer convenient. I could go into so much more detail (and probably should), but no one wants to read all that. I give three stars, because I hate leaving a bad review for the crew members who I have had that did a good job, but at this point the bad seems to outweigh the good."

"My cleaning team is so sweet, energetic and detail oriented! They do an excellent job every month and I look forward to seeing them every time. I do have to provide my own cleaning supplies which I don’t mind (fabuloso, spic and span, Mr. Clean stainless and stove top cleaner etc.) because they use all natural products and it doesn’t smell like your house has been cleaned if they don’t use the brands mentioned. Highly recommend!!"

"The Cleaning Authority’s communication is fantastic! They have an app that allows you to communicate easily, cancel cleanings, and set up payment. They have been professional at every stage of the process from meeting to get a quote, setting up the initial cleaning, and meeting the cleaners for the first time. I am impressed and have a beautiful, clean house!"

"Jennifer and Heather did an excellent job today. The best part was that they convinced my son that it is important to pickup after himself, if he want his room to be as clean as the rest of the house. Thanks ladies he is telling grandma all about it!!!"