Optimus Enterprise

"I own several of their products and never had a problem - they work flawlessly. The products are very reasonably priced and work well particularly since they are so value priced. When I buy a VALUE PRICED item, which these ARE, I expect to throw it away if it breaks and buy another one. I can buy 3 or 4 Optimus products for the price of one "best quality" product. So even if these break periodically, I'm still ahead of the game with the Optimus product."

"Do not buy anything from this brand. They do not stand behind their products. I have a fan and it only lasted 2 1/2 years before the motor died. I called them and they stated I could mail the motor back to them (at my cost) and I also had to include a money order of 18 dollars (so they can mail it back). The fan costs just under 100. Between S&H both ways, I would be paying almost half the price of the fan. Stay away from this company, trust me."

"I called for customer service for a floor heater that I have used a couple of times. It stopped working completely and they refused to help me POOR CUSTOMER SERVICE I WILL NEVER PURCHASE THEIR PRODUCTS"

"this buisness wont answer their phones or emails on a recall radiant heater , i will never buy a product from them again"

"About one year ago I bought one of the Radiant Dish Radiant Heaters Model H-4440 at Loews in Southaven, Ms. When the Large Oscillating dish went out after a few months we tried to contact Optimus Enterprises for support and every avenue we tried led to a dead end, there is a boatload of contact information on their website but the numbers do not answer and the email goes unanswered. I suspect that the company is either out of business or hiding from its product support responsibilities, either way... Buyer beware, do not buy Optimus Branded Appliances as they are a poorly designed and supported product."