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DEWALT Service Center
1352 South Grove Avenue, Ontario, California, United States
About the DEWALT Service Center
DEWALT Service Center, located at 1352 South Grove Avenue in Ontario, California, is a trusted store for all your DEWALT tool servicing needs. Our experienced technicians are dedicated to providing top-notch repair and maintenance services for a wide range of DEWALT products. Whether you need a quick fix or a major overhaul, our service center is equipped to handle it all. Visit us today and experience the quality service that DEWALT is known for.
Photos of DEWALT Service Center
1352 S Grove Ave B, Ontario, CA 91761, United States
Opening hours of DEWALT Service Center
Monday:
07:30 - 16:30
Tuesday:
07:30 - 16:30
Wednesday:
07:30 - 16:30
Thursday:
07:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of DEWALT Service Center
"I went on their website. They hate their customers and want them to never buy their product again. They were successful at least with me. Website is horrible no prices and if you actually need help be prepared to answer about 50 questions so they can sell your information. I want nothing to do with Dewalt anymore. Over 30 years."
"I went in today with a small issue with my chainsaw. The Latina women I spoke with was very helpful and I even was able to practice speaking Spanish with her. They solved my problem. This is one of the reasons I am moving to the Dewalt brand! Keep up the good work!"
"My pole saw was out of warranty, but received a free courtesy repair on a burnt out motor. Excellent customer service. Glad I chose Dewalt as my tool platform."
"Manager there was terrible. Denied tool repair because it was "wear and tear". The motor blew on it the first time I had used it. When I brought this up, manager said that he would check out see if the motor was blown. Took over 3 weeks for him to give me a call back. Luckily the corporate help desk was able to help with the repair. For the record, the warranty does not define motors as a wear and tear item."
"Customer service is awful. 3 months to get a replacement of a $300 battery is just unacceptable. I purchased their most powerful FlexVolt 60V 12Ah battery, $269+tax and we used it three times, and it died...The customer services confirmed that my battery is covered with a warranty and will be replaced. However, they are unable to send me a new one immediately, I need to wait approximately 3 MONTHS to get a new one...I discussed with a supervisor who absolutely did not care about clients. I have around 15 tools from Dewalt but I cannot longer trust a company which consider clients as a money holder only. I will resell all these tools and I will switch to another brand. I definitely feel to have been ripped off..."
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