Hot Pepper Jelly Co 330 North Main Street, Fort Bragg, CA 95437

"Hello, my name is Michelle Beach. I had the pleasure of visiting your shop and buying some jewelry and jams a few months back. But I have an issue with the clerk at the counter. I don’t know her name but she had blonde hair and was quite rude! My daughter and came into your store to look around and saw some wonderful things that we liked. We bought some jams and I bought some jewelry for my daughter. While I was purchasing those items I had mentioned to the clerk what a wonderful store this was. I told her I would recommend her store to my friends and family because it was such a delight. But right after I said this she replied “we’ve been here for 30 years we don’t need your recommendations!” With a mean look on her face and wouldn’t even look me in the eyes. She dismissed me rudely as I said “well, thank you”. I was polite to her and I expected the same courteousy. I was stunned at her remarks and behavior. My daughter was shocked. I couldn’t believe she said such a thing. I was so courteous and nice and wanted to refer your store to others. But I can’t do that now. Her customer service skills were awful! To say the least. Why would she say such a thing when I had complemented the store and told her I would pass on the news about what a great shop it was?? I don’t think you’ll be back in your shop. Which is too bad because there are some lovely items there and it brought us to this beautiful area."

"Outstanding...can always find quality, unique gifts for all occasions. She's a star at finding one of a kind product - worth every dime."

"The overpriced mustard I bought was near the expire date and thick like a paste, no good. Disappointed after spending $30 on 3 small bottles of mustard and spread."

"This wonderful woman helped me pick out the perfect gift for my aunt!"

"If you need jelly or jams, they have lots of flavors. Good place for gift baskets, they also have syrups, hot sauce and other items you may need."