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Lapels Cleaners
5764 Airline Road, Arlington, Tennessee, United States
About the Lapels Cleaners
Lapels Cleaners is a premier laundry institution located at 5764 Airline Road in Arlington, Tennessee, United States. We offer top-notch dry cleaning and laundry services to our customers, ensuring that their garments are treated with the utmost care and attention to detail. Our experienced staff is dedicated to providing excellent customer service and delivering impeccable results. Whether you need a simple wash and fold service or delicate dry cleaning for your special garments, Lapels Cleaners is the place to trust. Visit us today and experience the difference in quality and convenience that sets us apart from the rest.
Photos of Lapels Cleaners
5764 Airline Rd Suite #101, Arlington, TN 38002, United States
Opening hours of Lapels Cleaners
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of Lapels Cleaners
"Service was fine. Work was fine. Quick. Organized. The price threw me for a loop because I never have paid attention to the price list the 2 prior times I used Lapels. I will next time. Yeah, the price list is by the door. I didnt write it wasnt posted. I didn't read it. Yall could kept your comment response to yourself."
"*** Poorly owned and operated business. *** Quoted me 2 weeks to have a pair of pants altered. It took a month, and I had to call several times and ask why weren’t my pants ready yet after 2 weeks had passed. Every time I called they just gave me excuses, that they were with the 3rd party tailor they use… finally after the 4th time I called them I told them, you will give me my pants back today, whether they are tailored or not, and then magically an hour later they were ready for pickup. The worst customer service, I believe her came was Cassandra - she had zero interest in finding out why they weren’t ready for pickup the previous times I had called. She would just ramble about how the owner drops them off at the 3rd party and if they are ready he picks them up; so yours just aren’t ready yet. Just kept blaming the owner and how they drop off and pick up and that they don’t control when my pants will be ready. Pathetic way to run a business and excuses for customer service! When I came to pick them up they charged me full price after all of the above. I have 3 other pairs of pants that need alteration and will obviously not be coming back here and recommend you do not either. Poorly owned and operated business, there are others out there I’m sure that actually take care of their customers and will make it right when they do so poorly the first time."
"I took a shoe to Lapels for a zipper repair. The staff was nice and welcoming. A week after the shoe was in their care, i reached out to see if it was fixable due to the fact that the shoe was taken to their Cobbler. Staff stated yes because they had not heard other wise. Called back a month later to check the status and was told it would be a ready within the next month. Subsequently, after having my shoe for two months the decision was made that the zipper could not be fix. That decision could have been made sooner than two months. Really wish i would have known sooner."
"Was nervous at first based on other reviews, however being new to the area figured id give them a try... and glad I did. Amazing service. Gentleman at the front desk was kind to both myself and wife when she picked up my shirt 2 days after drop off. Quick, professional, and decent price. Will be going back."
"I had a terrible experience with this store. I understood when you got the service from any store, you can’t expect to them perfectly all the time. Sometimes you make a mistake and then you have to fix it. They didn’t return my clothes on time. Keep denial for whole month because they’re missing and messed up!!! I tried come back to the store but not worth it and talk to manager on phone and he said “I don’t know, my boss isn’t here “ his voice is mean! I know at this time I have to do something to make them fix their mistakes. I’m mad . Omg I’m mad Finally I already got deals from the owner. Not happy and done with this store."
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