Sherwin-Williams Paint Store

"Went to this location for paint at the specific request of my landlord. Asked for the small sample pots to decide on a color & was told that they were out of stock, but they would hold 3 for me the next day when some came in from the other location. The next day when I got there the same employee told me that another customer with a “bigger project” was sold the sample size containers that were supposed to be saved for me. Ended up having to take a chance on a color from the cards which turned out to be not right after 2 coats on the wall. Dissatisfied with the color. Disappointed with the service and basically being told that my project was less important than others. A store that caters to “residential” consumers should always have sample sizes in stock or at least offer a swatch of the real paint."

"SW had the paint color in their system from a sample swatch I picked up at Lowes. I was able to limit my exposure to the random public (during the Covid-19 pandemic) by arranging a phone order. Ready in less than 10 minutes, I felt completely OK with my surroundings. The paint specialist was helpful and it was the best paint-buying experience I've had in years."

"As I entered the store I noticed the staff cleaning and organizing, everything looked as it should. I was greeted as I entered the store. The sale representative suggested possible paints for my project and provided detailed options with each choice. I made my selection and color choice and the paint was mixed while I shopped for supplies. I like the fact that I could get what I wanted at a reasonable price. I will return to this store and recommend it to others."

"I parked outside their door and called the number prominently displayed outside their door. A very polite clerk answered, listened to my need and said he would be out shortly. He delivered paint to another car and then came to 6’ away from mine. I had a sample for him to color match. The transaction was done in a timely, safe-distance manner. I appreciate #1 that they are open, and #2 that they are being diligent in helping customers."

"The Sherwin-Williams on Convoy provided me with outstanding service and I felt like they really cared about my project! Unfortunately, I had to make three trips to the store before I got an exact paint match but Andrea was very helpful each visit. I feel like the SW team is a little more knowledgeable about paints than the big home improvement stores but this knowledge comes at a cost as the paint is more expensive. Overall, excellent experience at SW; definitely going back! Shout out to Andrea -- thanks for all the help and the 15% military discount! :)"