Panda Express

"Online order still wasn't ready until 40 minutes after it was supposed to be ready, and I was waiting inside for the last 30 minutes of that. Asked twice about my order and was only told they were still working on it. All because one entree was not ready to be served. Asked for a third time what the hold up was and I told them to just swap the entree for a different item. The chow mein and other entree as well as the rangoons were cold when I finally got the order. Would have been out of there only a little late had people been informed that something they ordered was out and would be out for a while. It was literally 4x the original amount of time projected to get my food.... cold. I was better off had I ordered in person since someone would have told me they didn't have something."

"Ordered catering online 3 days in advance to be delivered at 1:00. Food was done cooking at 1:30. Food arrived without plates or utensils. My whole event (~40 people) was stalled for over an hour because I had to personally leave and go back to the store for plates and utensils. I also did not receive a receipt or email confirmation at any time except when I personally went to the store the morning of, which should not be necessary. This is the worst catering service I’ve ever had the displeasure of working with. I expect more for a $400 order."

"Coming here is like walking into a Kafka novel. 30+ minute wait every single time. Everything is running low or out. How long is it gonna take for this item? Anywhere from 5 to 30 minutes. Can I substitute for that item? Sure but it'll still take 20 minutes because 10 other people are waiting for their orders. I'm lazy and there's no other Chinese takeout near me so I keep coming back. Each time I pray for competent service. But it never happens. This building needs to be razed."

"The food’s good, and the staff are nice, which is most important. But these guys seem to really have a management issue/need more employees. The last few times I’ve gone I’ve had to wait 15 mins to get my food, which isn’t really fast food, and the trash has been overflowing. Pretty gross."

"We usually order here once every few weeks and it's been great, but this is the second time in the past few months that we've been given totally burnt and hard orange chicken. Had to dig through to get the few pieces that weren't totally overcooked. Every other item we ordered has been fine"