Serrano Family Flooring & Countertops 28075 Diaz Road, Temecula, CA 92590

"I was initially very excited at the prospect of what I thought was going to be an amazing professional relationship. sadly it did not work out that way. I had purchased and paid for a remanent soapstone slab for an agreed upon price with the edges on all four sides finished as approved by Angel through Lucky. When I went to go and pick it up, the work was not done and I had to pay more if I wanted to purchase that same piece! They were either too busy to recall their verb agreement or chose not to honor the sale. Either way, I will not be doing any further business with them and cancelled my kitchen order."

"***** 5-Star Review for Serrano Family Flooring ***** I recently had the pleasure of working with Serrano Family Flooring, and I couldn't be happier with the experience. From start to finish, their team delivered exceptional service and top-notch craftsmanship that exceeded all my expectations. First and foremost, their customer service was outstanding. From the moment I walked into their showroom, I was greeted warmly by their friendly and knowledgeable staff. They took the time to understand my flooring needs, answered all my questions, and helped me choose the perfect flooring for my home. The installation process was smooth and efficient. The Serrano Family Flooring team arrived on time and completed the job with incredible precision and attention to detail. They handled the entire installation process with professionalism and respect for my home, leaving everything clean and tidy when they finished. The quality of their products is exceptional. The flooring they installed is not only beautiful but also durable and long-lasting. I can already tell that it will stand the test of time and continue to look stunning for years to come. What impressed me the most was their commitment to customer satisfaction. Throughout the project, they kept me informed and made sure I was completely satisfied with the results. They truly care about their customers and go above and beyond to ensure they are happy. In conclusion, I highly recommend Serrano Family Flooring to anyone in need of flooring services. Their expertise, professionalism, and dedication to customer satisfaction set them apart from the rest. I am extremely pleased with their work, and I will not hesitate to work with them again in the future. Thank you, Serrano Family Flooring, for transforming my home with your exceptional flooring services!"

"Serranos did our countertops and flooring and we absolutely loved it! Thank you for great customer service."