Patio Kits Direct,

23305 Peggy Ln, Wildomar, CA 92595, United States

"Thank you Patio Kits Direct! From beginning to end, this novice installed the whole kit themselves. With the instructions in hand and support line for help. Job was completed and gave a new space for outdoor living! Katie, help answer the questions to make the decision to move forward. Rosa handled our shipping of the product, with email and simple text! The gentlemen that dropped off the material were courteous and quick! If we expand more, we will order again! JLetham"

"Great experience working with Patio Kits Direct. Jaime was able to work with me through several different options before finalizing on what i wanted. Rosa helped a ton fixing a small issue with the delivery, and Shawn in engineering made getting the permit approved a very east process. Great team at Patio Kits direct."

"Awesome experience dealing with their customer service! Rosa and Katie were awesome! The price was phenomenal and the shipping was awesome! Great job Patio Kits Direct. I will recommend to all my family and friends!"

"Horrible company. I ordered a patio cover from them and almost the entire order came damaged. Deep scratches down to the metal, and dents. Their response? Just use some touch-up paint. Why would I spend $4K for a kit that is supposed to be factory painted and maintenance free just to apply touch-up paint because they cant deliver a quality product. After hours of taking pictures and sending emails I finally got them to replace the entire kit. Great! Not! The replacement pieces were also damaged and they are refusing to replace them. Their response? Just use touch-up paint. Save yourself some time and go with another company who is competent. Update 8/7/2023 - I finally got them to agree to replace the damaged replacement items. We verbally agreed they were going to send new parts. When the parts showed up I found they had just spray painted the old ones and just shipped back. Super dishonest company."

"What a great experience I had with Patio Kits direct, everything turned out great, I am very pleased! Shawn was extra helpful in answering my phone calls and texts and was very knowledgeable on the install. They shorted me some post mounts and I had people coming the next day to install, so they next day shipped them to me, which was so great. I do have a couple of small complaints, one is with the lights I bought from them, they get them off of amazon and ship them to your house, they should have just told me what lights to buy off amazon, instead of charging me $$$ for the lights. Shipping: I had to drive from Utah to CA to pick up my awing, because they don't ship, I do wish they would ship, I know of at least three neighbors now that want patios but won't make the drive to CA. If you're a DIY'r, this is the right company to deal with. A+++"