Jackson Hewitt Tax Service

"Where to even begin! Okay so first, McKayla Legg works at this office this year and she is absolutely amazing!!!! She did my return last year as well and we looked over it together; this year she’s a manager which I think is well deserved and then some! We went over everything this year including some things that I was pretty unsure about and not even TurboTax or H&R Block had the answers too. Not only that but I was able to get a price match for using them which is doubly amazing! The cherry on top? I got more back with Jackson Hewitt then I was told I was going to get with TurboTax and H&R Block!! She took the time to compare them with me and we found so much that was missed with the other two agencies! And she did it all in under an hour??? Like I’m seriously convinced she’s superhuman because whatttt! Also as someone who’s worked in the tax industry before let me just say: Jackson Hewitt if you were smart you’d put this girl on a salary ASAP before she gets scooped up!"

"This visit was a nightmare. 2 1/2 hours to do my taxes. The tax professional was slow and unsure of herself and my husband and I had to help her fend off irate people who tried to bully her. Also $577 fee. I've never paid over $300 Before. I hope they were prepared correctly. Never had a problem like this anywhere else."

"Helen has taken care of us for the last 4 or 5 years. And everytime she has given my wife and I the most amazing and professional service. Therefor I will continue to use Jackson Hewitt because of the service we recieve."

"Update: this is the longest I have ever waited for my refund I will never use them again the past 5 years I've used Jerry Tipton CPA Accountant office in Knoxville area I wish I would have went there this year everyone I know even the ones that filed after me already has there refund. I am unemployed right now and kinda need my refund bad people who employed already have there refund I'm unemployed and need it bad but apparently ain't gonna receive my refund for a while. So I will not ever use them again and I do not recommend this company to anyone who is depending on their refund to be received fast. Especially if you are unemployed and broke and depending on your refund to get you back on your feet. Instead I recommend you go to Jerry Tipton CPA Office in Knoxville area."

"They did an amazing job and got me my maximum refund and all possible tax breaks very friendly experienced helpful. I just wish I didn't have to wait 5 days on my refund advance to be received cause need it sooner. If they would send it faster I would rate 5 stars."