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The Decking Superstore
2050 South 10th Street, San Jose, California, United States
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About the The Decking Superstore
The Decking Superstore, located at 2050 South 10th Street in San Jose, California, is a hardware store specializing in exotic hardwood, softwood, and composite decking materials. Operating since 1965, they are known for offering the highest quality products at competitive prices. Whether you are looking to upgrade your outdoor space with a luxurious hardwood deck or want a more low-maintenance option with composite decking, The Decking Superstore has a wide variety of options to choose from. Visit them today for all your decking needs.
Photos of The Decking Superstore
2050 S 10th St, San Jose, CA 95112, United States
Opening hours of The Decking Superstore
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of The Decking Superstore
"I recently had a highly disappointing experience with The Decking Superstore in San Jose. I purchased treated pine wood siding based on a recommendation from their staff, and it turned out to be a complete disaster. Despite being marketed as suitable for outdoor use, the wood warped and twisted after just one rainfall, rendering it unusable. I reached out to their customer service multiple times, but they failed to provide any satisfactory resolution. I provided evidence of the damaged wood and proof of purchase, yet they refused to issue a refund or offer a replacement. Adding insult to injury, I discovered that the product has been discontinued, leaving me unable to find a suitable replacement. This whole ordeal has caused me immense inconvenience, frustration, and financial loss. I had to go over budget to purchase replacement siding from another store. It's disappointing when a company fails to deliver on its promises and leaves customers in the lurch. I strongly advise against shopping at The Decking Superstore if you value quality and reliable customer service. Save yourself the trouble and find a more reputable supplier for your decking needs."
"I really wanted to buy some Ipe from them so I requested a quote online and never heard back from anyone. A week later I called and told the salesperson what I wanted and they said they would call right back with a quote. Never heard from them either. Since I never actually successfully purchased any decking from them, I am technically not their customer, but the experience was disappointing and a waste of time. I will continue to work with my local lumber yard which carries high quality decking that I can hand pull."
"Worse place for decking materials. I loaded up my truck of decking materials after waiting for at least 30 minutes. They folklift my materials and left the folklift behind my truck and told me to unload it myself. “Unbelievable” I was nearly done and noticed a damaged piece (see photo). When I asked to have this piece replaced, the answer was shocking! “Either you take it or leave the whole order.” I was like… OMG! They refunded me and naturally, I left. Waste of time. I honestly don’t know how these people stay in business."
"So glad we went with The Decking Superstore in San Jose for our decking materials. Chantee and the rest of the crew were always super professional—knowledgeable and kind. Pricing is very competitive, too. Not an easy combo to find these days. Just took delivery, and the wood looks great. Adam, the delivery driver was friendly, accommodating, and careful in getting the wood placed - even with our steep driveway. We appreciate that!! Highly recommend."
"Worst. Customer Service. Period. Had over $10K in material delivered and 20% of it was not useable. After expressing my concern to Blair, he informed me that they would not consider a credit, and they won't even sell to me in the future. ...Huh? How is this place still open treating folks like that?!? Good thing there are several other options for purchasing basic redwood in the bay area."
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