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Quality Flooring 4 Less -
101 California Street, San Francisco, California 94111
About the Quality Flooring 4 Less -
Quality Flooring 4 Less is a premier home goods store located at 101 California Street in San Francisco, California. We offer a wide selection of high-quality flooring options at unbeatable prices. Whether you're looking for hardwood, laminate, vinyl, or tile flooring, we have something to suit every style and budget. Our knowledgeable staff is here to help you find the perfect flooring solution for your home. Visit us today and discover why we are the go-to destination for all your flooring needs.
Photos of Quality Flooring 4 Less -
101 California St, San Francisco, CA 94111, United States
Opening hours of Quality Flooring 4 Less -
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
07:00 - 18:00
Reviews of Quality Flooring 4 Less -
"Before I ordered my flooring I spoke with Tony, because I read the reviews online and questioned their return policy and if they had the flooring I wanted. Tony said ooo no we don’t have an issue with returns as long as you take pictures and open boxes before the driver leaves. Well I also ordered transition pieces for the flooring as well. When the flooring arrived one of the corner boxes was damaged, I called Tony and was sent to the voicemail box. Then I called back and spoke to a lady who said if I didn’t have a signed bill of delivery noted there was nothing they can do. I said ok that’s not what Tony said but please have him call me back. It’s been 3 weeks and he hasn’t returned one phone call. I’ve called 4xs in the past week and he conviently “just walked out the door.” This is the shadiest business practice I’ve ever seen. I’m actually surprised they aren’t calling back to get the transition strips sale because they are they only place that has my discontinued flooring."
"I ordered flooring for a project in March 2022 and it arrived damaged. It was delivered at the end of the driveway and I was not asked to sign for it. I submitted a claim right away with pictures, video, and the BOL. They have been giving me the run around since March 2022... it is now March 2023 and they have denied my claim. I call weekly, they tell me they will call me back and they don't. If they answer they tell me they are working on it. Nothing has been resolved. I would not order from this company ever again. Customer service is terrible and they are unable to resolve issues."
"DO NOT USE THIS COMPANY! The little bit of money we saved buying our LVP flooring from them was not worth it! A lot of our LVP flooring arrived damaged the beginning of March 2022. 35 boxes of flooring, that were 6 feet long, were placed on only one 4 foot pallet; it was hanging off about a foot on each side. Trying to get replacement boxes for the damaged flooring has been futile. Gino, our sales representative, has been useless. He doesn’t respond back to phone calls or emails. The last email we got was 7 weeks ago and only had a claim number, but no other information It’s been 5 months and nothing has been resolved."
"I ordered several hardwood samples which I paid for and nearly 2 months later have not received them. $50 for 5 samples seems like a lot when most places offer free samples but I really wanted to have the samples in my hands to make the choice for my new home. I have called several times to follow up and they all say they will look into it and get back to me. But no one calls me back. It is very unprofessional. If they can’t get samples to a customer I would be very concerned ordering flooring for your home, spending thousands of dollars to not receive the product or for employees to never return your calls. I would be very careful ordering from this company. In response to the owner’s response - if Bella Cera is not sending out samples for the flooring I want, why wasn’t I notified and refunded my money?"
"Ordered flooring for a job, and did not get the number of transition strips requested (was not charged for them, just the number requested was not on the invoice). There was an issue with shipping with the flooring, and had to call multiple times, even calling the distributor myself, to figure out what was going on. Flooring arrived 2 days late (in good condition), but had to place another order for the remaining transition strips the next day (9/30). It has been 2 weeks since I placed that order now (10/13). I stated that I needed the transition strips by a certain date, and assured that they would be in time (paid $150 for shipping for 3 transition strips). I had to book the installer for another day, which is coming up in 2 days, and still don't have the transition strips. They keep stating that Fedex has not given them a tracking number, and they will look into it, and call me back. I have not received a single call back, or an update of any sort. Extremely frustrated, go with another company, and save yourself the headache."
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