Humphres & Associates PC 342 Cool Springs Boulevard, Franklin, TN 37067

"Jamie seemed very nice and knowledgeable. I expected a smooth return. My small business account was handed to another person who communicated poorly, had to ask Jamie most of the questions I asked him, filed our taxes incorrectly, and filed them late, incurring fees that they did not cover. Their reasoning was that they were busy with larger clients. They would not meet me in person to knock out the return in one sitting. We were then charged more than we've ever been charged before for taxes and when I asked for their reasoning or an invoice, I was told I was expecting free labor. I'm less familiar with small business return rates so I'll leave that out, but my partner was charged 2.5x the cost of any W2 filing we'd ever paid for. I'm leaving this review a year after the fact due to the automated emails I've been getting asking that they hope we return. We will not be returning. This experience soured very quickly once Jamie was out of the picture and Jamie did not become involved again until it was time to pay him."

"I had my taxes done last year and it went very smoothly and quickly. I am using them again this year and Harriet in the admin office was extremely helpful and professional."

"I am writing this review to help any business that Humphres is currently taking serious advantage of and may negatively impact now or in the future. They violated the Due Care principle and misallocated 401K funds. Humphres was an absolute nightmare to work with and our company experienced persistent problems. They are unprofessional, unethical, slow, failed to perform duties poor communicators, and stole from our company 401k. If you are a current customer, I urge you to perform an independent review of your business finances and employee retirement funds. Humphres grossly mishandled our company 401k by failing to deposit employee elective deferrals and depositing up to 4 months after payroll date when our plan specifically stated within 7 days . After consulting with legal counsel and outside CPA expertise we learned that this is indisputably theft and a felony. When Humphres was approached about this, instead of taking accountability they gave a run-around answer that they were “waiting for funds” – which were already withheld from the paychecks. We sought outside counsel and CPA expertise who analyzed our records and concluded that Humphres was most likely stealing and that their handling of our account was both inaccurate and illegal. Humphres attempted a takeover of our company business likely taking advantage of our parent company being foreign through adding their own staff accountants name onto our company business license as the principal; naming themselves as both the agent AND employer with the payroll vendor, having sole access to our company bank account and took over 3 months for them to allow the bank to grant our company controller access. They are also in violation of records. Humphres cut off access to the portal for us to obtain our W2s and other employee records. Our other issues included: failure to pay invoices on time, lack of accountability, poor communication – it often took half a dozen emails over the course of several weeks or more to receive a response plus failure to return phone calls, ignored communications and failed to provide corporate records and documents in a timely manner with our attorney, paid themselves from our company bank account and raised their fees without company approval, errors on 2/3 of our employees W2s, failure to appropriately consult and provide best business advice also known as failure for their duty of care."

"We have worked with Humphreys and Associates for 3 years and have benefited from both their services and financial guidance. We, at Sewell Electric, would highly recommend speaking with them concerning any of your accounting needs; both business and personal."

"After spending over 10 years with my prior CPA firm . I made a change to Humphres and Associates It has been the best decision. What I like most about Humphres is their proactive communication with clients. They serve as our advisor and advocate for our business."