Mill Creek Mechanical LLC

"Initial response and work to no heat was great, but then Problems with installation of new equipment Thomas did not handle well. Did not pick the right dimensions on furnace to fit up standard large attic stairs... Had to remove attic stair unit on installation day myself, and then replace it. Sorry I ever called Mill Creek. Call someone else. Unit quit operating in AC mode....not draining. . Wasn't a month old. He cleaned the pipe. Won't respond to same problem from install. Can't recommend this business. Unacceptable: stopped returning texts and communicating? Left message hasn't called back. Stuck with a brand new non functioning AC, still not draining correctly... Had other professional service unit. They say evap coil needs replaced. To be continued.... The labor to correct what is happening with our unit in attic is $1470.00. That doesn't include having to remove and replace the attic stairs again if the coil does not fit through our opening. This is completely unacceptable to have to spend this within the first year. We are not happy with the no response, which allowed us to call someone else to assess a remedy for the non draining coil, which was a problem from day 1, which this company knew about and tried to fix. This is all very unfortunate, and we are wholly disappointed with Mill Creek."

"I highly recommend this company. I was able to get a same day appointment. Tom was prompt and professional in his communications with me. He was able to explain my A/C issue in terms that were easily understandable and was patient with all of my questions. Awesome experience and I will definitely be using Mill Creek Mechanical in the future. Fantastic, 5 Star experience!"

"Highly impressed with my service from Tom at Mill Creek Mechanical. He came out super fast and was able to get my unit fixed on the same day. We will use again!"

"Tom was very quick to help me with my heating problems. He was able to figure it out and fix my issue!!! I found him to be very reasonable in price."