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Geek Squad
6810 Charlotte Pike, Nashville, Tennessee, United States
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About the Geek Squad
Geek Squad is a technology institution located at 6810 Charlotte Pike in Nashville, Tennessee, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repair, or setup, we've got you covered.
You can bring your tech to us at our location, or we can come to you for in-home services. Our In-Home Advisor can visit your home to create a customized plan for adding new tech or appliances. We offer a wide range of services, including phone repairs, computer and tablet setup, TV mounting, smart home installations, appliance repairs, car electronics installations, gaming console repairs, camera and camcorder repairs, and more.
Geek Squad also offers protection plans to ensure your tech stays in top condition beyond the manufacturer's warranty. Our Agents are available 24/7, 365 days a year to provide support online, on the phone, in your home, or at Best Buy stores. Schedule an in-store consultation with a Geek Squad Agent to discuss any questions or concerns you have about your products.
Whether you need help troubleshooting, setting up, or discovering new technology, Geek Squad is here to assist you every step of the way. Visit us today to experience unmatched tech and appliance support from our team of knowledgeable Agents.
Photos of Geek Squad
6810 Charlotte Pike, Nashville, TN 37209, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"Scheduled an appointment to get a remote start installed about a month ago. I schedule everything at work so I can leave early, I drive 40 minutes to my appointment and turns out, they didn't they didn't even order the parts. They tell me I have to schedule another appointment to get it installed. I'm not at the mad at the employee or anything. Everything was set up through their website and their call center. I'm just kind of upset. I received at least 4 reminders prior to my appointment and everything."
"Marcus was extremely helpful and patient when I visited the helpdesk this weekend. He calmly inquired on my primary issue and why I was visiting, asked clarifying questions and also conferred with his colleagues. He then recommended redownloading software to see if it solved my external hard drive access issue. Voila! Problem solved. He did not charge me and I told him that I would keep him in mind for future tech needs. Smart customer service… #customerforlife. Thanks, Marcus!"
"If I could post zero stars I would. 3xs came out to install same TV and sonos. 1x they had wrong bracket, 2x TV was damaged. 3x was guy named Collin, he was just rude. His attitude sucked from the beginning. All said and done, TV and sonos still not hooked up because he left job unfinished."
"Not enough techs that work on repair to fix problems in a timely manner. Had my computer for two days to install a fan. Cut through my computer wires with zip ties causing my power supply to short out. Stay away from these people for repairs"
"What is going on here? Today was my second rescheduled appointment with Geek Squad to have my phone screen replaced. So I have now driven out three times for a pre-scheduled appointment. Every time I have had to wait a minimum of 15-20 minutes before being helped and now 3 times have been told that their technician isn’t there to work. They are clearly lying as well... the first time they blamed Apple for scheduling appointments without being aware of their technician’s schedule, even though I had not gone through Apple, but directly through the Best Buy website... now this time they are saying he was exposed to Covid 19. If that is the case then why wasn’t I contacted ahead of time so that I didn’t have to drive out and wait for 20 minutes for no reason for the THIRD time. Serious management issues here :/"
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