Caliber Collision
7 Oldfield, Irvine, California, United States
About the Caliber Collision
Caliber Collision in Irvine, California is a top-rated car repair institution specializing in collision repair services. With a convenient location at 7 Oldfield, customers can trust Caliber Collision for high-quality repairs and exceptional customer service. Their team of skilled technicians is dedicated to restoring vehicles to their pre-accident condition, using state-of-the-art equipment and techniques. Whether you need minor dent repair or major collision restoration, Caliber Collision is the place to go for all your auto body repair needs.
Photos of Caliber Collision
7 Oldfield, Irvine, CA 92618, United States
Opening hours of Caliber Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Caliber Collision
"My bf crashed my car and I was devastated.. especially after I read the reviews.. Thankfully my car was in great hands and I got it back in only three weeks."
"Caliber Collision on Oldfield is great! Charles is honest and very communicative! Everyone I spoke with was nice, pleasant and smiled, which was Refreshing! My car looks brand new! I highly recommend taking your vehicle there for your repairs! Thank you, Charles!"
"Finally getting a chance to submit a review of this absolute disaster of a repair shop. Zero quality checks on my car before handing me the keys. I get into the car and all of my BMW's safety sensors do not work because they did not recode my car before releasing it to me. So every time I get into my car, I get 3 notifications that my car is not functioning (a technician did not notice this?). My car also did not have an alignment before being released to me. I wanted to avoid going back to this shop that I paid out of pocket for an alignment at BMW. The dealership told me that it would cost me $500 to code my car (considering paying and sending the bill to my insurance company that has a contract with this horrible shop). Just last week the epic job this shop did for me still appears as I find out that they did not even bother to put the lock bar back into the back door they replaced. The passenger door that they replaced has to be slammed in order for it to be locked (a technician did not notice this?). I am completely at a loss at how this shop is in business without being sued for letting someone drive away without crashing from being given an unsafe vehicle. I am now getting a chance to send this review to the corporate office at Caliber. I agree with other bad reviews on here that this place is a nightmare for BMW owners who sadly end up bringing their car here. Absolutely the worst experience I have had with any business ever. Edit: FYI If you think some person from Caliber responds to the auto-generated response here and makes everything better….WRONG. Emailed and no response. No surprise there."
"Got in an accident the insurance company recommend this place. This is the best place you can bring your car to and I don’t even write review that much. I got my car back within a couple day my car is clean inside and out the car look like it just got roll out from the factory everything is shiny and spotless The people here are very friendly and helpful. They know what they are doing 1000/10 would recommend this place !!!"
"Brought my car here after an accident to be fixed. The first caliber place told me they accept beamers, then found out they didn’t. Then they sent me here. They kept my car a full extra week or so because the mechanic couldn’t put the sensors back after repairs. After a week and fighting them for a rental car in the meantime, I got my car back. After an initial message saying they weren’t satisfied with the repairs at first, they gave me my car back at night time (probably on purpose so I wouldn’t see what they did). My driver seat floor mat sticky was torn. They forgot to replace ten screws beneath my vehicle which caused a piece of equipment to hang off the car. They refused to answer my texts and calls for reimbursement of the $158 I paid out of pocket for their mistake. Never going back to a Caliber location ever again. If you have a Beamer or nice car, avoid these locations since their mechanics don’t seem to know how to work on BMWs and this was evident as they had to take my car to an actual BMW shop to be corrected. Extremely disappointing experience. The staff was nice, especially the woman who helped me. But I wouldn’t trust these guys to touch my car ever again. I’ve attached photos of the damage that was done. I emailed the contact below twice now and did not receive a reply back. Responding on a review to look good just made your customer service look even worse."
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