First Horizon Bank

"I don’t even know what to say about this thing. While the people are extremely nice, the foundation of this bank is horrible. They are now the only bank in town that is not open today. The roads are perfectly clear, and they are closed because of snow."

"Only reason they get 1 star instead of 0 is because Google makes you put Atleast 1. Very unhelpful, I filed a claim for $1600 that was taken from my account through electronic fraud. Still haven’t heard back from these clowns it’s been over a month, when I was told it would be 8-10 business day. Anytime I call I’m either redirected instantly or spoked to rudely. I absolutely would not recommend this bank to anyone, I would trust a used car salesman before these jokers."

"Why does it take over a week for a mobile deposited check to clear and be added to my account balance??? I have bills to pay, I can't afford to wait well over a week for my hard earned money, this is ridiculous! Fix it!"

"I started my account at first Tennessee in Murfreesboro TN. When it was changed to first horizon there were some glitches but the customer service was still great. I moved from there and have been using this branch and am very disappointed. I am going to move my accounts in the near future. Since this review I have been back and treated with more respect. Things have gotten better at this location since this posting. I am going to increase my review to 4 stars. I have decided to keep my accounts there for awhile and see how things move forward."

"People are friendly but not effective. Asked manager to initiate a reverse ACH on a large unauthorized deposit into my account. I was told it would be completed in 48 hours. Waited 4 days and called manager back. Reply was to give it 2 more days instead of her calling the ACH unit to check on it. I waited 2 days then decided to call the main customer service number. Customer service said the ACH request had never been received, so Customer Service sent the ACH unit an email and said it would be acted on that day or by the next. Early on, I had sent requests by email from my account and to this day (8 days past) I have not received a response. I need a more reliable bank!"