Guide > Audit & Consulting in Tennessee > Audit & Consulting in Knoxville > Liberty Tax
Liberty Tax
4421 Western Avenue, Knoxville, TN 37921
Location & Phone number
4421 Western Ave #103, Knoxville, TN 37921, United States
About the Business
Liberty Tax is a financial institution located at 4421 Western Avenue in Knoxville, Tennessee, United States. Specializing in tax preparation services, Liberty Tax offers expert assistance to individuals and businesses in navigating the complexities of tax laws and regulations. With a team of knowledgeable professionals, Liberty Tax is committed to providing accurate and efficient tax solutions to help clients maximize their financial outcomes. Whether you need assistance with filing your personal taxes or managing your business finances, Liberty Tax is dedicated to helping you achieve financial freedom and peace of mind.
Reviews
"This is by far the worst Liberty Tax you can go to. DO NOT GO HERE. They are so unorganized. Tax returns all over the floor scattered out for everyone to see. Screaming social security numbers across the room peoples name. This place has 100% breached a lot of people personal info. 0 professionals work here. This location tries to trick you and take from you. They aren’t here for you like most locations. I need to speak to someone over this. I am left speechless at how terrible and unprofessional these people were. This place is on the verge of a law suit if you did your taxes here good chance about 20-30 people know your social number just by walking in the door."
"its very disappointing to see all the good reviews for Mr. Ed Goins has, because that is so not the experience got. when I called to make my appointment I was told it would take an hour and would be no more than 200 dollars, it took me 3 hours and was charged almost 500 dollars. in the coarse of the last 6 weeks, I have had so many problems with my taxes and refund yet couldn't ever get the man who charged me 500 to call me back. he sent me 2 emails that's it. couldn't even be bothered calling me back to tell me the IRS finally excepted my return. I made a formal complaint to cooperate Liberty Tax, I did finally receive a call back from someone from corporate named, Michelle Frazier who basically left me a voicemail telling me that all my claims were baseless and Mr. Goins was correct, which is a lie. I downloaded my phone records to show this man has never calked me and has only sent me one email. I relayed this to Ms. Frazier when I returned her call letting her know I could email or fax all my documents showing this man has done nothing for me, never called me ands hasn't emailed me either, but she has never bothered calling back to get that info. since I started this journey I have found past clients who had the same issue as me... PLEASE PLEASE DONT GO TO THIS Location. DO NOT USE THIS MAN. OR Liberty tax. save your money or go to H&R block"
"The process went smoothly no real issues the process took 15-20 minutes I just wish it was a bit cheaper."
"Ed was very detailed. He made sure everything was taking care of and gave me all the information I needed."
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