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Positive Outcomes Psychological: Harvey Gayer Ph.D and Alfred Hughes Ph.D
485 Huntington Road, Athens, Georgia, United States
About the Positive Outcomes Psychological: Harvey Gayer Ph.D and Alfred Hughes Ph.D
Positive Outcomes Psychological, led by Dr. Harvey Gayer and Dr. Alfred Hughes, is a leading health institution located at 485 Huntington Road in Athens, Georgia, United States. Specializing in psychological services, the institution offers a wide range of therapy and counseling services to help individuals achieve positive outcomes in their mental health and overall well-being. With a team of experienced and compassionate psychologists, Positive Outcomes Psychological is dedicated to providing personalized care and support to each client. Whether you are seeking therapy for anxiety, depression, trauma, or other mental health concerns, Dr. Gayer and Dr. Hughes are committed to helping you on your journey to a happier and healthier life.
Reviews of Positive Outcomes Psychological: Harvey Gayer Ph.D and Alfred Hughes Ph.D
"If I could leave less than one star I would. I called to set up an appointment for my son; at that time I was told it would be six month’s out but they would let me know if anyone canceled so they could possibly see my son earlier. Two months later I call back to see if they could see him any sooner. No answer, I had to leave a message. Got a call back from them two days after I reached out to them saying they are not taking any more patients. I was real upset when they said this. “If your not taking anyone why didn’t you say that when I set up an appointment over two months ago?” All they could say is sorry. They are very unprofessional!!!! So point of this is, I had an appointment for my son six months out just to call and see if they could see him sooner to get told they can’t see him at all. I ask myself if I didn’t call to check would I have waited six months for nothing? I would not recommend this place to anyone."
"I am SHOCKED by the lack of empathy these people have. To start off, this is not JUST about appointment availability or lack of customer service, my frustration is from my concern and the LACK of their concern for the well-being of my child. My child’s pediatrician and psychiatrist wanted him to have a neuropsychological evaluation done to determine if he has a possible learning disability. I called in Jan and was scheduled for the end of March. I was also put on a “cancellation list” in hopes to be seen sooner since the results of this will help determine how we move forward. I called today to see if there was any cancellations and instead of being seen sooner, they informed us that he cant be seen in March because they scheduled him with the wrong doctor, put it down as the wrong type of visit, and the Dr hes scheduled with no longer takes his insurance so it would be out of pocket if we wish to reschedule for a later date. $1200+ out of pocket.... I asked to be rescheduled and they offered an AUGUST appointment with a different doctor. 5 months after his previous (now cancelled) appointment and 7 months after I first called to set up the appointment in Jan. I asked if the Doctor could possibly make an exception given the circumstances and was told that "the Dr actually isn't accepting new patients at all so were already making an exception by seeing him in August." Oh, and they offered to put me on a "cancellation list" which is what started this whole snowball effect in the first place. What a joke. After the way I was treated today I wouldn't trust them with my dog, much less my child."
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