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Five Rivers Pet Emergency Hospital
2040 West Highway 11E, New Market, Tennessee, United States
About the Five Rivers Pet Emergency Hospital
Five Rivers Pet Emergency Hospital is a premier veterinary care facility located at 2040 West Highway 11E in New Market, Tennessee, United States. As a dedicated emergency hospital for pets, our team of experienced veterinarians and staff are here to provide compassionate and expert care for your furry friends in times of need. We offer state-of-the-art medical equipment and a range of services to ensure the health and well-being of your beloved pets. Trust Five Rivers Pet Emergency Hospital to provide the highest quality emergency veterinary care for your pets.
Photos of Five Rivers Pet Emergency Hospital
2040 W Hwy 11E, New Market, TN 37820, United States
Opening hours of Five Rivers Pet Emergency Hospital
Monday:
18:00 - 07:00
Tuesday:
18:00 - 07:00
Wednesday:
18:00 - 07:00
Thursday:
18:00 - 07:00
Friday:
18:00 - 07:00
Saturday:
Day off
Sunday:
Day off
Reviews of Five Rivers Pet Emergency Hospital
"Must use a mobile app, scan in the parking lot, not mobile friendly. I was scolded on the phone told I need to be a little more patient. I saw no one waiting in the parking lot. No one will see you until you populate the app with your personal information. Then some tech walked out to the car to ask more questions. I was told I can not go inside with my pet I have to sit in the car, it’s all curbside. I told the tech I will nurse my pet for the night and see my regular vet in the am. This is not the place for us."
"I took my cat Little Bit there when she started having siezures. I had to take her back the next day, her siezures were worse. They did all they could to save her. My cat Little Bit was over 16 and they still went above and beyond to save her, but sadly she passed.They were so kind and respectful during this difficult time. They are amazing"
"We brought our pregnant dog in because she was acting like she went into labor. The vet was 40 minutes late to open the clinic. Eventually the vet tells us that our dog isn’t in labor she’s just uncomfortable and that it will be another 3-5 days before the puppy is born. We are charged about $650 and sent home. That night, maybe 6 hours later while we were asleep, our dog gave birth and the puppy didn’t survive. Our dog brought the puppy to my wife and the first thing she saw in the morning was him dead lying next to her. Maybe the vet is a nice person, but that doesn’t matter when she’s so incompetent that she can’t properly diagnose labor. Go somewhere else, anywhere else."
"We brought our senior dog who was pregnant, we knew the puppy was breached and labor is hard on a senior dog. We were so worried the puppy was coming early, we drove to the closest emergency vet since it was after hours so our vet was closed. We show up right before opening at 6 and sat there waiting for over 40 minutes after opening simply for the vet to show up. She drove up almost an hour after the clinic opened. Yep, she pulled in about 6:45. They took our dog back by 7 pm and we waited.... we waited... before someone came out and gave my husband recommendations on things to improve milk production and let us know she is NOT in labor, she is uncomfortable and stressed and most likely will go into labor 3-5 days from now but she is definitely not in labor right now. Taking this kind vets advice we went home, got her comfortable in her crate with blankets and a bed and fell asleep. At 6:30 am I woke up to my alarm and found a cold puppy lying next to my dog. She had given birth to a breached puppy on her own mere HOURS after we left the vet who said she wasn't in labor. My senior dog gave birth alone to a breached puppy in the middle of the night and didn't make a sound. We rushed her and the puppy to our normal vet, she was fine thankfully but the puppy was long gone and most likely passed quickly after birth. So here we are, $650 emergency vet bill later with a grieving dog, and we are furious, heartbroken, and frustrated. We should not have had to bury a puppy. I completely understand that things happen, not every emergency can be helped, and not every story is a happy one but if I am going to an emergency vet I expect them to at least be able to say CORRECTLY a yes or no to whether or not a dog is in labor. I will never recommend this vet or return for any future emergencies. I'd rather drive the 45 minutes into Knoxville."
"DO NOT TAKE YOUR PET HERE!! This place should be be permanently put out of business. Our dog Axel got a tear in his ear, bad enough for stitches. I called five rivers per emergency in New Market. They said it would be 130.00 examination fee and on the very high side, 500.00 but didn't expect it to be that much. After being in parking lot ( they do not let you in building) for 10 minutes, The receptionist handed me an estimated cost of 975.00 ! I told her to get my dog and a receipt as I am holding my 130.00 in cash. She goes back inside and the "vet" lady come out and asked why I refused payment.. I explained that I didn't refuse payment, I want my dog when I hand you this cash because I do not trust you any longer. She started screaming and ran back inside and called the police. The police came, I handed the officer the Money and he brought my dog to me. This place is a scam, a rip off in our back yard. Just a warning to anyone that has a pet issue. Drive a little further to UT vet clinic. I just left UT Vet with my dog, literally charged me nothing to examine him with things I can do at home till morning when I can take him to his regular vet."
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