University of Memphis: Bursar's Office 115 John Wilder Tower, Memphis, TN 38148
About the Business
The University of Memphis Bursar's Office is responsible for managing student accounts, billing, and payments. Located at 115 John Wilder Tower in Memphis, Tennessee, the office provides assistance to students and families with financial matters related to tuition, fees, and other expenses. The staff at the Bursar's Office are dedicated to helping students navigate the financial aspects of their education and ensuring a smooth and efficient payment process. Whether you have questions about your bill, need to set up a payment plan, or require assistance with financial aid, the Bursar's Office is here to help.
Location & Phone number
115 John Wilder Tower, Memphis, TN 38148, United States
Hours open
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"The representative I spoke to today hung up on me because I'm challenging a hold on my account that is not my fault. It's September 8th and I'm unable to register for classes because of a hold that's THEIR FAULT."
"The representative thought she put me on hold and continued on to call me out my name and joke about the disability of students on campus"
"more akin to a prison than a school, highly reccomend you look elsewhere for education"
"I called during normal business hours, they answered the phone then hung up. When I called again their “customer service” representative sounded frustrated before I even finished my question. Then when she finished helping with my reason for calling, I started asking a separate question and she hung up on me. I called a third time and she sent me to the answering machine. I pay a lot of money for these services, basic customer service is expected. Rude and disappointing for an on campus STUDENT resource."
"I called during regular business hours and was on hold for over thirty minutes. That is unacceptable and there’s no way that there was no one that could take my call for thirty five whole minutes. Furthermore, the employee on the phone when I finally did get connected didn’t seem to actually know the answers to any of my questions. I had to ask to be connected to a member of management just to get accurate information."
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