Banfield Pet Hospital
7706 Winchester Road, Memphis, Tennessee, United States
About the Banfield Pet Hospital
Banfield Pet Hospital is a trusted veterinary care institution located at 7706 Winchester Road in Memphis, Tennessee. Our dedicated team of veterinarians and staff are committed to providing high-quality medical care and wellness services for your beloved pets. From routine check-ups to advanced surgical procedures, we offer a wide range of services to keep your furry friends happy and healthy. Visit us today to experience compassionate and professional care for your pet.
Photos of Banfield Pet Hospital
7706 Winchester Rd Suite #110, Memphis, TN 38125, United States
Opening hours of Banfield Pet Hospital
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
Day off
Reviews of Banfield Pet Hospital
"Dear Bainfield Pet Hospital of 7705 Winchester Road Memphis TN, 38125 invoice #207854 I hope this message finds you well. I am writing to express my profound disappointment with the services provided regarding the cremation of my beloved dog's remains. My dog, whom I rescued at a young age, has been a cherished member of my family for 17 years. His time with me went by far too quickly, and he meant more to me than words can express. He was not just a pet; he was a loyal companion and a source of immense comfort and joy throughout those years. Given the significance of my dog's presence in my life, I expected that the process and handling of his remains would be treated with the utmost care and respect. Unfortunately, my experience with Bainfield Pet Hospital has left me deeply disappointed. When I entrusted my dog's remains to your facility, I was provided with a timeframe for the cremation process. However, to my dismay, no one from your team notified me that my dog's ashes were ready. It came as a shock to discover that his ashes had been in your possession for an entire month without any communication from your end. I was advised that the cremation process is done through an outside third party; Pet Angels. I delivered my deceased dog on 7/1/23 and then was advised that the process usually takes about two weeks. Unfortunately I never received a call in weeks so I took it upon myself to call the facility on 8/29/23. Therefore the clerk them advised that my dog ashes have been returned back to Banfield. I couldn’t bare to drive to the facility that day so therefore I arrived on 8/30/23 to in attempt to retrieve his ashes. Upon receiving the ashes from the clerk, I asked out of curiosity. How long have my dog ashes been at this location? The unknown clerk stated that per documentation, my dog remains were delivered sometime mid July, since Pet Angels deliver every Tuesday. Out of disbelief of the situation, therefore I asked to speak with a manager, per the vet management was not on scene. However the vet promised that she would reach out to management personally since they have a great work relationship. Days to weeks went bye and I still have not received an apology, phone call, email, not even the courtesy of a possible refund if I accepted the gesture from any team of management or Banfield staff. This lack of communication and delay in returning my dog's ashes is highly unacceptable and insensitive. During such a challenging time, I expected a level of empathy and professionalism from your facility that, unfortunately, was lacking in this situation. My dog deserved better, and I believe that his remains should have been handled with the care and respect that he deserved, especially considering the love and care I provided him throughout his life. I hope that you can understand the depth of my disappointment and consider how this experience has added unnecessary pain to the already difficult process of saying goodbye to my cherished companion. I kindly request that you review your processes and improve your communication with grieving pet owners in the future to prevent others from experiencing the same disappointment I have endured. Sincerely, C. Taylor"
"It was awesome. Great staff got everything done that was needed. Would recommend this place to anyone who needs a vet."
"I took my dog here just to get her groomed. All I wanted was her nails clipped. $25 went to $260 because they decided to do more on than she need. They gave her shots without asking me. Most of the shots she had already got. Then refused to give my dog back unless I paid them. Very unprofessional and tacky. Would not recommend"
"Easy to schedule, front desk people are always so nice and best of all doggy health insurance so no big bills due at time of service! Pics of the puppy not the place but it's at the back of the petsmart. Plenty of parking."
-
Quality Inn Johnson City I-26 exit 17
119 Pinnacle Dr, Gray, TN 37615, United States
-
Mountain City Pharmacy
1641 S Shady St, Mountain City, TN 37683, United States
-
Walmart Pharmacy
432 S Broad St, New Tazewell, TN 37825, United States
-
Russell Veterinary Services
142 Westmoreland St, Harrogate, TN 37752, United States
-
Harrogate Hospital for Animals
6664 Cumberland Gap Pkwy, Harrogate, TN 37752, United States
-
Ramsey Amanda DVM
142 Westmoreland St, Harrogate, TN 37752, United States
-
Seelhorst Veterinary Hospital
1510 N Broad St, Tazewell, TN 37879, United States
-
Rowland Veterinary Services Inc
1210 TN-33, New Tazewell, TN 37825, United States
-
CVS Pharmacy
2114 E Andrew Johnson Hwy, Morristown, TN 37814, United States
-
easyvet Veterinarian Morristown
468 Crockett Trce Dr #4, Morristown, TN 37813, United States
List of businesses, places and services in Tennessee
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos