Cal-Tenn Financial LLC 3844 Dickerson Pike, Nashville, TN 37207

"Not professional very bad customer service and to hear them say I'll note the account don't count on that either"

"They are crooks . Tiffany tries to act like she's know something or she's helpful but isn't She just regurgitates information that people tells her. Mark tries to act like he knows something but doesn't know anything He just gives Tiffany information to regurgitate. My father passed away and my mother has been trying to get the information transferred over to their name but they haven't been successful due to the crooks that run his business. Spoke to Mary who sound like she just came back from lunch from drinking all day and she was unhelpful. They are just a money hungry company who doesn't really care about the people or helping anyone. This was a simple issue that could have been rectified but instead they referred us to someone who no longer works in the company due to day no longer have a dealership here in Florida. Why would you refer somebody who doesn't work for the company as a bank you guys don't have a financial department to handle this type of situation. In all they suck don't do business"

"Mary in asset recovery is not an honest person. When they failed to process a payment, that was set for automatic payments, they doubled the payment on the last transaction. When I called to investigate the payments, she told me she attempted to call and left a voicemail to let me know that the payment was declined on the last auto-pay date. Not only was there no payment ran through on my account on that date (verified through my bank, which she told me she did twice), there is also no call log nor voicemail from cal-tenn on that date. This is not the first time I have had an issue with this business and Mary speaks to people in a very condescending tone. Don't try to put blame on innocent people when you're the one at fault."

"Don't talk to the woman Mary if you want any real help. She uses the virus as an excuse to get out of any work. Have any questions about your contract? She says, we working from home. Need to verify interest paid for 2020? She says, we working from home sir, you gonna have to figure that out for yourself. I asked her if she had a supervisor I could speak to. You guessed it, hahaha! We working from home sir. I guess that means they get to do whatever they want. Don't even know why they bothered to pick up the phone."

"Charles at cal-Tenn is absolutely amazing. He is professional and Real. Life has obstacles and he understands that and will do everything he can to help you! I was at risk (high) of losing my vehicle due to banking issues... after dealing with a not-so-nice girl with them... I was able to finally get back to Charles and resolved the issue within 24 hours. This is how it should be! Sometimes collectors fail to take into account that they themselves and sometimes need understanding and a helping hand. I got that and more with Charles. He is a commodity."