Smugglers Alcohol Delivery

"They were great when they first started up. One of the delivery dudes was familiar with our apartment (and got bonus points for being a Cubs fan!). But recently our area is either always "out of service" or the "app is down." I check the Instagram page and website for info, but never find anything up to date saying whether or not the store is online that day. I understand that covid is hard on everyone, but it's hard to support local businesses/workers when they're never in service :/"

"The app is super easy to use! I bet I had it downloaded and my order confirmed all within about 5 minutes, and it got to me in way under an hour... pretty sure it was about 30 minutes. I wish all delivery apps were like Smugglers! Also, super easy to get free delivery codes by referring friends to the app. When they download the app and create an account if you just give them your code you'll both get free delivery. Ive ordered probably around ten times and have never paid the $3.50 delivery fee"

"I had to reschedule my first order with Smugglers because something came up, and I got a real person to answer my questions and help make sure it was delivered when I wanted. Every time I call or text the drivers or their support line, I have never been sent to voicemail and have never gotten a robot, and instead got a really friendly person that set aside everything to make sure I got assistance. I have never had such attentive customer service, and that alone is hard to come by!"

"I love ordering from Smugglers. They get to me usually in about 20 minutes, and I live pretty deep into Mud Island. Every other delivery service I've tried use drivers that don't really care, but every driver I have had from Smugglers answered all of my questions and were really friendly. You really can't beat no minimum order size, and I am more than willing to pay the $3.50 to not have to drive to a liquor store."

"Huge Smugglers fan! These guys stayed open during that big snow storm, and were happy to bring me my booze. Supporting local is easy when they are this good at their jobs"