UPS Customer Center
651 Horace Crow Drive, Clarksville, Tennessee, United States
About the UPS Customer Center
The UPS Customer Center located at 651 Horace Crow Drive in Clarksville, Tennessee is a convenient hub for all your shipping and delivery needs. Whether you're sending a package across the country or receiving a delivery, our friendly staff is here to assist you every step of the way. With a wide range of services available, including package drop-off, tracking, and shipping supplies, we make it easy for you to manage your shipments efficiently. Visit us today and experience the reliable and efficient service that UPS is known for.
Photos of UPS Customer Center
651 Horace Crow Dr, Clarksville, TN 37043, United States
Opening hours of UPS Customer Center
Monday:
16:00 - 19:00
Tuesday:
16:00 - 19:00
Wednesday:
16:00 - 19:00
Thursday:
16:00 - 19:00
Friday:
16:00 - 19:00
Saturday:
Day off
Sunday:
Day off
Reviews of UPS Customer Center
"You get a recording and won't recognize the tracking number so they hang up and you cannot talk to a real person.."
"I’m just wondering how is it possible that I have been literally receiving packages from every other company without a problem, but UPS scan the packages as out for delivery and then keep putting “Severe weather conditions have delayed delivery until the next business day” as an excuse when the roads are literally clear. How is it posible that I order things after that and they have been delivered, meanwhile here is UPS without being able to deliver my packages. Are they being scan as out for delivery for the drivers to get paid and then never actually make it out of the facility. One day even with the roads clear understandable, but two days, three days, four days, this is just ridiculous."
"Went to this location after my next day air package containing my passport was delayed due to weather. It was supposed to be delivered Friday but was delayed until Monday, but I was leaving Sunday for an international trip. I went into the customer center and the employee were doing all they could to help people but the other customers were completely unprofessional. The employees maintained their professionalism and were able to get my passport delivered Saturday morning. Many people that leave the negative reviews are completely unreasonable. This location goes through tens of thousands of packages a day and customers should be understanding of that. Thank you again to this staff and all the hard work they do to help people out! Truly go above and beyond!"
"Multiple deliveries to my apartment flagged as failed delivery with no attempt to knock on door, much less come to the door. Changed delivery point to a drop off point just for the delivery point to never have a truck door for delivery or pickup. Went to customer center during posted hours to find out closed."
"I'm really at the point of canceling all packages that will be shipped by UPS because this keeps happening. I got notification that there was a delivery attempt but when I look outside, no one even came into the apartment complex parking lot to even try to open any of the doors or leave it by the mailboxes. This means the driver had to drive around the perimeter of the apartment complex which is on a main road and mark it as delivery attempted instead of finding the parking lot entrance and entering it to get to the main entrance of building."
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