Walgreens Pharmacy 600 Tres Pinos Road, Hollister, CA 95023

"They don’t even deserve 1 star!! I made an appointment this morning for a flu test NOT covid as well as called to make sure this wasn’t going to be an issue and waited 30 minutes only to be told they don’t know how to register in order to bill for that. I also heard the Pharmacist ask the staff why did you tell her we could do that. Waiting times ar sling for nothing and staff is incompetent. No apologies just come back tomorrow!"

"My wife and I saw the reviews here and went to the Gilroy walgreens and had the worst experience we have ever had at any pharmacy. So this month, we decided to give this walgreens a try after the owner responded to my wife's review about being concerned about the bad reviews on here. I'm not sure if they have a new pharmacist or not, but our experience was great. They were very nice and helpful. Treated us like people, unlike the Gilroy location. They even gave us advice on how to make sure we do not have issues in the future. Yes, it took 20-30 minutes to have them fill the prescription even though it was called in a few days ago, but it didn't take any longer than it would at any other pharmacy around this area. If you have had a bad experience here in the past, you may want to give them another chance because it seems like they have listened to the bad reviews and have made improvements."

"Extreme waiting times, unexpected closures, software malfunctions, inadequate staffing, arbitrary policies between different pharmacist, calls redirected to central hub then back to store for wait times of up to an hour and a half, not enough hours (closes at 6 so if you work anywhere outside hollister you may have to take off from work since there also not open early), the list goes on. I have been using this pharmacy for nearly 4 years and it was pretty good. In the past year I have had multiple failed attempts to get medication on the day of pick up because the pharmacy had been closed, or systems were down. Or one pharmacist will tell me to come one day and another saying it’s a day too early when I show up. I can’t go without taking my medicine so I have resorted to the hospital ER because of the pharmacy’s issues. Do yourself a favor and do not come here. There are much better pharmacies in the area. I unfortunately have an insurance issue that prefers Walgreens. Nob Hill is probably #1, Safeway, right aid is even better. I would say please change but what’s the point? To get a random boiler plate message about how you’ll do better? I’m here warn people and make it less difficult for me by having less people come there ;)"

"I'd give half a star if I could. We stood in line for 45+ minutes to get my grandma's prescriptions filled. Only to be told that they couldn't refill one of the 'scriptions because it was "closed" and the woman my mom spoke to made a hand movement "closed" to my mom when she spoke to her. And then said that, they could refill the other one. Only to find out that they couldn't (which we didn't find out till like almost two hours later) via the text notifications. We will be changing pharmacies."