YEO CARGO LLC
1219 Hilton Road, Knoxville, Tennessee 37921
About the Business
YEO CARGO LLC is a reputable moving company and store located at 1219 Hilton Road in Knoxville, Tennessee, United States. We specialize in providing efficient and reliable moving services for residential and commercial clients. Our store offers a wide range of packing supplies and storage solutions to make your move as seamless as possible. With our experienced team and top-notch customer service, you can trust YEO CARGO LLC to handle all your moving and storage needs with care and professionalism.
Photos
Contacts
1219 Hilton Rd H, Knoxville, TN 37921, United States
Opening hours
Monday:
Closed
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews
"Showed up promptly and we're very nice guys! Got the job done quick and did a great job. Would use again."
"Yeo Cargo provided topnotch service. Bernie and his crew were very professional and efficient, and I will definitely use their services in the future!"
"Being an "Out Of Towner", and not knowing who to use as a mover of my "very heavy bedroom suite" I gave YEO CARGO LLC a chance and I am so THANKFUL I DID! They kept in communication by text, on time, moved my furniture mannerly, professionally, attention to detail and the careful handling it needed, placed it orderly, wrapped, and securely in the truck for its long distance travel home!" When the room was empty, it was spotless. JUST THE WAY I LIKE IT AND EXPECTED! They are worth it and a tip! Highly recommend YEO CARGO LLC for your moving needs! Karla Pagans"
"Had a great experience. The team aced communication - checked in a few days before, the day before and the day of the move. Ronnie and Tony did a great job and were mindful of my furniture. Really pleased."
"Let's say I have had a bad experience with YEO CARGO LLC, and as much as I would like to provide a very detailed account of my experience (since this review would be too long), I am going to limit myself to say that it was an unexpected DISAPPOINTMENT based on the initial interaction with the company (which was positive). Their website is definitively not user friendly and the person who initially assisted me, was patient, courteous and useful and sent me several videos on how to navigate it and how to place the order since it Is truIy very hard to understand what steps to follow. To the point in question, and in a nutshell, they lost part of my order and refused to make themselves accountable for it, and ended up reimbursing only the amount of money I paid for the lost items, and that did not include the taxes and at least part of the money paid for the delivery to its destination. Not even an apology or trying to make things right by me, nope; I became a nuisance to them, to the point of asking me to "modulate my tone, because they were not incompetent", i truly disagree. This person refused to identified themselves and ask me to call if I wanted to complain, very convenient since all the conversations up to that point were via what’s app messaging, I guess they didn't want me to cut and paste their reply here. In order to highlight the importance of customer service, I have to say that solely and merely addressing inquires and resolving issues, those working towards customer service excellency significantly impact the financial success and potential to increase in sales revenue and levels of profitability. Based on employee behavior, service efficiency and adherence to the company standards of practice, I DO NOT RECOMMEND YEO CARGO services to anyone. Needless to say that I have spread the word about this fiasco within the large latin community in my area and the level of support and understanding is overwhelming. I think there are areas of improvement to enhance customer satisfaction and maintain consistent service quality but for that to happen the owner of the company should be aware of the behavior of their employees and fire this unidentified person in the Miami office for sake of his efforts to build up his company."
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