Altra Federal Credit Union
2625 Wilma Rudolph Boulevard, Clarksville, Tennessee, United States
About the Altra Federal Credit Union
Altra Federal Credit Union is a trusted financial institution located at 2625 Wilma Rudolph Boulevard in Clarksville, Tennessee. As a credit union, Altra offers a range of financial services including savings accounts, checking accounts, loans, and investment options. Customers can also access their accounts conveniently through the on-site ATM. With a commitment to providing personalized service and competitive rates, Altra Federal Credit Union is dedicated to helping individuals achieve their financial goals.
Photos of Altra Federal Credit Union
2625 Wilma Rudolph Blvd, Clarksville, TN 37040, United States
Opening hours of Altra Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Altra Federal Credit Union
"The online payment system sucks. Then they send you nothing about your bill or call. It's 2024 update your damn system. Who doesn't have a system where you can get a username and password?? Get real."
"Loan agent was great. As in she was nice. Their mobile/online banking SUCKS. For that reason & that reason alone I don’t advise anyone use this establishment. They want you to have an account with them if you want to easily pay your bill. Otherwise it’s more than a hassle. I made a payment over the phone & was told the payment was successful & that I would receive a confirmation text. I received the text saying the payment was successful & I thought nothing else of it. I work 6-7 days a week 10+ hours a day. I don’t have time to constantly check an email that I don’t even use. They don’t call, they just send an email saying that my payment is past due, 2 weeks after I was told over the phone by their loan officer that it was successful. When it comes to paying your bill it’s just a headache. I’ll never use them again"
"Tried to get a loan to purchase some land. I was asking for $75k with a down payment of $15k. A little over the 15% minimum. The process actually started out great. Then, it ground to a halt…..until 10 days before closing. Nothing could satisfy the underwriters and I ended up having to walk. This has caused me a lot of time and now even more money. I was hoping to finance a house build after my land purchase, but being a 100% disabled, 22 year retired veteran wasn’t comfortable enough for their business. Why can I get a car loan same day, but land loans take so much time and paperwork? Absolutely ridiculous process."
"When I first joined Altra (about 2 years ago), I was surprised by the professional yet personable manner I was treated with. The representative who helped me made me feel welcome. In October, I had to speak to someone in regards to changes in my account and I was approached by Carol. She was helpful and informative. She gave me all the information I needed at that moment, and also to follow up. When I called to ask further questions, she said she had my information there waiting for me. I was impressed that she remembered me and my banking needs. Very pleasant staff. What a different experience than some other banks I've dealt with in the past. Highly recommend this credit union to all."
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