Heritage Pools

"Great people. Great service Great products"

"I scheduled an appointment with heritage pools and took a day of vacation and “Charlie” sent a text that said he wasn’t coming. I told him I had took a whole day of my vacation to meet him and he sends a text at the appointment time, don’t even call like a decent professional should. Wouldn’t answer my calls to see if he was gonna come later even. I’m just glad I’m not gonna be depending on these people with my 100grand"

"Made Appointment for 10 am on 8-12-21. Called half hour before to confirm meeting location and lady who answered said "Sorry, he is somewhere else and can't make it" Said she could schedule to meet again 30 DAYS LATER! Are you kidding. Based on the reviews it looks like this was a good pool builder 5 years ago but recent reviews indicate TROUBLE."

"Made an appointment to have pool opened. On day of appointment I called at 1:30 to get an estimate of when they would be here. I was told that they were busy and would get to me when they can. It is now 6:05pm and no one has shown up. I’m not understanding how they ever got good reviews! The lady on the phone sounded like she didn’t even know she was answering a business phone and had no idea what was going on. Unfortunately they were recommended by another pool company because of the type of pool I have. I’ll keep shopping around until I can find someone. May be next year before the pool is open!!"

"Charlie and his crew did a great job! They built a gorgeous pool and deck extension for us and the project exceeded our expectations. And the one stop shopping for the pool and deck addition was a plus. I would highly recommend them! They really came through for us!!!"