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The UPS Store
319 Vann Drive, Jackson, Tennessee, United States
About the The UPS Store
The UPS Store at 319 Vann Drive in Jackson, Tennessee, is a convenient one-stop shop for all your shipping, printing, and business needs. As a trusted name in the industry, The UPS Store offers a wide range of services including packing and shipping, mailbox services, printing and copying, document finishing, notary services, and more. Whether you need to send a package, print documents, or ship important items, The UPS Store has you covered with friendly and knowledgeable staff ready to assist you. Visit us today for all your finance and store needs!
Photos of The UPS Store
319 Vann Dr Ste E, Jackson, TN 38305, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
11:00 - 16:00
Reviews of The UPS Store
"I had 3 Amazon returns to drop off yesterday at the Jackson Tn store on Vann Dr. DJ was great. He had a huge line since they just opened but had a wonderful attitude, friendly and got me in and out! Very happy!"
"My husband and I have to go to the UPS Store every now and then. The employees are very nice and helpful. I appreciate when people are kind and this store has kind, professional workers. One told us to keep certain paperwork just in case there is ever a problem with an item. So we would have the proof on our side. That's good advice. Thank you all for your service!"
"I came close to closing because unfortunately I was running a bit late to drop off a return but got stellar and great service. DJ was the employee that helped me out and he was both professional and friendly. I had to do a return package and he was quick in helping me print of the material needed and choosing out suitable material to purchase and place the item in. Anytime I need to use a shipping store in the future around this area, this is the one I’m coming to because of DJ."
"A month ago an out of state friend sent me a package to be delivered to me here in TN, via the UPS at 319 Vann Drive. As at that time my wife was in Hospice care in a nursing home, I was out of the house about 2 hrs each visiting and even though I did change my visiting times in order to catch the missed delivery at my home I missed all 3 attempts and the item was shipped back to the out of state sender. My out of state sender payed the delivery charge to have it shipped here to the same UPS at 319 Vann Drive. I was home and awake all day yesterday and today but still got a notice with a hand written note saying to pick up at UPS at 319 Vann Drive as a signature is required. I drive there, give them the notice and was told it was taken back to the hub and it would take 1 or 2 days not sure exactly when the Vann Drive store would have it, just keep driving back and forth checking. When I asked could I call tomorrow would someone tell me if indeed it was at the Vann location, both counter employees laughed. I should mention this is exactly what happened when it was shipped back, I would get a missed tag on my door, drive to the Vann store only to be told, just try later in the day, or maybe wait a day or two and repeat the cycle. I spent more on gas and time and energy, than the item is worth. There is NO customer support as to when or where your shipment might or might not be at any given time, so you just keep rolling the dice and drive again and again and again. And don't even think some one working at the store could be bothered to answer the phone and just say yes or no its here. Worst "so called" customer service I have ever experienced in my life. I would have given negative stars if I could."
"I normally go to Kohls for my Amazon deliveries. I have not had the best customer service at this location in the past. But I went today and I have several returns. The gentleman in the store was working alone and it was very busy. He was SO nice and helpful. He never seemed overwhelmed by the number of people in line. He was fast and super friendly. I felt compelled to say what good experience I had. I hope the store is able to hang on to him, he is a good one!"
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