Redwood Coast Medical Services 46900 Ocean Drive, Gualala, CA 95445

"I have had excellent care from RCMS. Polite, professional, good explanations and discussions about care."

"I am a visitor to the area and thought I haven’t experienced a TIA or mini stroke. I went to RCMC, and received a compassionate and thorough explanation of why I should go to a Hospital emergency room. I was carefully directed to the Sutter health facility in Santa Rosa, where I was seen and diagnosed. The PA and RN, who saw me at our CMC were very professional and caring. Posted by MB on August 16, 2023."

"We were in Gualala on a brief vacation and had a minor medical issue. We called to explain the situation and a WONDERFUL lady named Meg got us an appointment to be seen early that same afternoon. The staff was VERY comforting and professional. They even filled the prescription since the old pharmacy was out of business. They also accepted our insurance with NO issues. Gualala is very fortunate to have such a wonderful clinic."

"I hate to have to post about a negative experience because I know how vital these kinds of clinics are in rural areas and because I've had mostly positive experiences using them for urgent care in the past. But today after driving 3 hrs round-trip for my appt to "establish care", i.e. an initial appt for general care (as I'm moving back to the area), I was really disappointed, frankly upset. Not practical to go into much of the details, but suffice it to say, what I was offered in the way of an "establishing care" consult, ie. what I assumed would be an opportunity to discuss my medical background and concerns, was essentially a screening for labwork. My attempts to discuss specific issues was ultimately met with the response that somehow this wasn't the time or place for such a discussion and I was cutting into another patient's time. And that was after maybe 15 minutes. They didn't even follow up on a significant issue indicated by my vitals. That was really shocking. I was told short-staffing was part of the issue. But, if the extent of the staffing issue was that dire, then call me and reschedule. This was an afternoon appt I had made weeks ago, it wasn't a walk-in or urgent care visit."

"I am so happy to have RCMS in our community! I had my first experience as an urgent care patient there earlier this month. The staff is friendly and professional, the environment was stress-free. We are so lucky to have such great care available in the place we love!"