Kroger Pharmacy

"This pharmacy always acts in a very courteous and professional manner. I take multiple drugs and they always help me with insurance problems and such. Love this pharmacy and staff!!"

"My insurance no longer has Kroger as in network, but they do such a good job that I decided to stay with them. They have a Kroger drug plan that is comparable to what I had with my insurance. I only take 3 drugs, so it's very affordable. And they are also very courteous when I am there and over the phone."

"Something is rotten here. Many of these 1 star reviews contain outright lies. I have used this pharmacy for years and I'm sure most of these complaints never happened. Same day refills have always been available when asked for. The staff is friendly, helpful and efficient. It is still the Kroger Pharmacy, not a Walgreen's. I could go on. This seems like an orchestrated smear campaign. ."

"Service and compasion has been lost at this pharmacy. I have had several frustrating interactions; i.e., closed drive thru; long lines, precription not in stock; rude staff; and, now, the latest, they do not honor Good RX. I tried to fill a prescription last month, which was priced at $47 at Kroger, they would not honor the Good RX. I went to Walgreens and got the prescription filled for just a little over $10.00. Yesterday, after trying to fill prescriptions and was met with obstacles, one script they were able to fill; but, by then I was so upset, I said just forget it and asked for my scripts back so I could go elsewhere. They did return the paper script; but, they placed a label on the back and wrote in BOLD black ink, VOID. I tried to remove the label which resulted in the prescription being torn; and unusable. I will have to contact my physician to get another one. When I called to complain, the person with whom I spoke really didn't care and said that was their policy."

"I use to love this pharmacy and the staff. I’ve used them for the past 6 years. After my last visit yesterday, Wednesday 1/27/21, I have transferred ALL my prescriptions elsewhere. The pharmacist that was supposed to counsel me on my new script just cleared the computer and told the man ringing me up, “she is ready to go.” She did not ask me if I had questions or anything. She was not friendly much less respectful. This past year I have seen a big turn over in staff multiple times. I don’t know what is going on with them but they should not be working in medicine where people depend on help with new meds. I do not recommend this pharmacy to anyone at all."