Vanderbilt Health Clinic at Walgreens Murfreesboro

"I came Vanderbilt at Walgreens to provide a Urine Sample for Culture The nurse was very nice; HOWEVER I was told to use the men’s room to collect the sample in an aseptic manner Both toilets were not flushed and one was not functional Vanderbilt should ashamed if these conditions and their partnership with Walgreens I am very concerned that the sample I provided could be easily contaminated by an environment which was worse than the usual backroad gasoline men’s room Extremely disgusting I will tell all my family members and friends to avoid the Murfreesboro Vanderbilt site on Old Fort Road Tom Kasser"

"Not a good experience multiple times. First, went to get bloodwork drawn. They mixed up the paperwork, didn’t read the labels right and almost didn’t attempt to draw the right labs. When they did attempt to draw, they missed 4 times, blaming it on “scar tissue” which yeah I’ve had my blood drawn often for 30+ years, however I’ve never had anyone miss 4 times (2X each arm) Had to get a specimen cup, so went to the same place we grabbed all the stuff there 5 days ago no issue. I ran there today and they argued with me that they “don’t carry” and “promise me we never carried that before.” If never means they’re not counting when we were there 5 days ago, I don’t think they know what the word never means."

"I scheduled an appointment at 3:40. I arrived at 3:30 and it’s 4:45 haven’t been seen. There was 2 other ladies came after me and they got to go before me! When I came up to the receptionist she told me mask are required. I put one on since I was under the weather. But there were 2 other people who went in the room without a mask. I thought it was required!!!! And funny thing I work in healthcare!!!!! They were not constantly and not professionally!!! I will never come here again!!!!!"

"I went to the Murfreesboro (Old Fort) Walgreens Vanderbilt "walk in" clinic and it was a terrible experience. First, the kiosk to sign in had a sign that said closed and that they would be back at 2:15. It was 4:15. When a lady finally came to talk to us she said we needed to make an appointment online. When asked about "walk in" she said it was walk in but we had to sign up online. Wth?! I then asked how we do that. She said go to the website. No details. She didn't know the website or if it worked in the app. Very unhelpful. Then she said there was an opening at 5:10 but she couldn't put one of us down at that time. We had to do it. What is the point of "walk in?" I went to the websites for Vanderbilt at Walgreens and this location doesn't even show in the list. We later found that the Vanderbilt app where to get an appointment but it didn't see the 5:10. So nothing works. She said we could go to the health department. I asked where that was. She said she didn't know because she isn't from Murfreesboro. No handouts? No one asks these questions? She was completely unprepared. It was a terrible experience."

"I'm not sure why this place has such negative reviews. I've been treated with respect by all the staff here, and I've had no issues. Of note, the medical technician who took my blood sample was skilled. I've previously donated blood, and I've had some interesting experiences where I've been stuck multiple times. No issue here, first attempt was perfect and the blood was extracted. I would utilize this location again."