Kroger Pharmacy

"Grateful for Jimmy, Samuel, and Elisa helping me out last night because I was really sick, and they had to work past the closing time. Really appreciate their kindness. I would like to thank Jimmy and Pam for their help earlier this evening as well. Thank you all so much!!!"

"I’ve only ever had a positive experience with this Kroger pharmacy. The manager is really nice and knowledgeable. It’s always laughs and smiles with the staff here"

"Between their overcharging and always unavailable medications I cannot get on the correct scheduled routine. I take a twice monthly injection. Problem is, when I run out, they won’t just let me request a refill. I have to wait at least one week after my last dose and then they scrambled around for the next two weeks trying to figure out what they are doing and surprise I have to miss my dose again. There’s another customer with my birthdate so the automated system shuts down on me when I try to use it. The problem there is they are never open anymore and if they are they don’t answer. Don’t even get me started on the several hundreds of dollars they made me give them out of pocket because they were filing it wrong. They’re going to keep on until someone has a medical emergency."

"This pharmacy is great but the company should allow them to hire more people because the lines are ridiculous. I've decided to forego my medicine before just because the line was so long. The employees are doing everything that they can"

"Overall, this seems to be the best pharmacy available in the area. They do have one employee who is VERY nice but completely messes up our refills every time. I mean EVERY SINGLE TIME. She's older and loses notes, pulls up the wrong patient and puts in random refills for them and not you, takes it upon herself to decide you don't actually need that refill filled after all, etc. She unfortunately seems to be the only one who answers the phone on her scheduled days. Perhaps it's because she messes everything up and her coworkers believe it's the lesser of many evils? Now, if she answers the phone when we call, we call back at a later time in hopes of getting another employee who won't cause us to wait at the pharmacy an extra 45 minutes to straighten things out! I have to emphasize that the rest of the staff is very competent, kind and helpful. It's unfortunate we live in times where businesses are so desperate for workers, they'll knowingly tolerate any warm body who shows up, even at the expense of good customer service."