Families Inc. Counseling Services 1101 West Morgan Street, Paragould, AR 72450

"Terrible policies for meds left me with no medications at all."

"I really did enjoy the services my daughter received. That is until she was dropped with zero notice after an inpatient stay. My child is losing her Therpaist and psychiatrist and now every other place is telling me they have waiting lists. My daughter was just hospitalized for her mental health, and now that she is out- she is losing her providers. I do not understand how you can run a mental health clinic that way. I only hope I can find another clinic soon, so that this difficult and traumatic time in our life is not made any more difficult. Would not recommend if you are looking for something long term or consistent. Imagine telling a child coming out of an inpatient stay that she now has to start over and explain her situation to a new therapist. We can only hope she can see a psychiatrist sooner than the 3 months I’ve been quoted. Seeing that she had an appointment with families on the 17th of next month. Now we are at square one trying to figure out how to get my child the care she so DESPERATELY needs. I’m honestly so upset and would not recommend this clinic to anyone. This is already a traumatic experience made even more difficult by the lack of resources this clinic has for its patients."

"Terrible place! They don't care about anyone's mental health kids included. Drop patients like it's nothing, dont even try to work with you. They don't call people back regardless of how many messages you leave/who you leave them with. What a joke."

"If I was able to give 0 stars I absolutely would give them 0. I have attempted to make an appointment for my son since October 2022. They scheduled an appointment and do not call or let me know if this said appointment. I was then put down as a no call no show. When I tried to reschedule this appointment they then told me that someone named Madison spoke to me on the phone and I did not show up for the 2nd appointment and now my son can no longer be tested with them! I DID NOT speak to this person and they won’t show me proof but now he can’t be tested! This is absolutely ridiculous and I would not recommend this place to anyone! When I spoke to the supervisor she simply stated that “ She doesn’t have to explain to me or argue”and she hung up on me!"

"This is the WORST time to be putting patients off. But...to much trouble to set up Telehealth or make arrangements so we don't have to be completely left out of mental stress"