Walgreens Pharmacy,

5301 Harding Pike, Nashville, TN 37205

"I think it’s more about the corporate Walgreens than this specific location, but man, it’s a nightmare to get prescriptions from here. Avoid Walgreens if you can."

"Terrible customer service. I called for an update on a pending prescription that no longer showed on my patient portal. The technician was repeatedly abrupt and quick to cut me off, eventually ending the call and hanging up while I was in the middle of a sentence. I called and spoke to the pharmacy manager, and she was more than willing to make excuses and remind me that they are very busy and their work is “taxing.” When I explained that I work on the provider side of patient care and that there is no excuse to treat patients in such a way, she doubled down and reminded me of the taxing nature of pharmacy work. I reminded her that when I’m the patient on the phone, I deserve attention. More excuses. So this is the type of pharmacy you will be dealing with, should you have your prescriptions sent here. I’m willing to gamble on there being better options out there."

"Some of the worst customer service I've ever run into. Communication is almost no-existant. The "Auto refill" option doesn't work. Attitude from most of the crew is rude and uncaring, sometimes condescending."

"The pharmacist and all pharmacy employees care nothing about service and want to do the least amount of work possible in the most amount of time. Tried to get a Covid shot and they keep changing their availability time, say they all take lunch at the same time, close during the day and claim you have to have an appointment with nobody in line during normal open hours."

"When in a good decent mood gets interrupted. There's no need to stare at me with such concentration on the way i look, the way i dress, the way i walk. Stop the profiling and judging others please. Only God can and will. I have no desire to actually shop and buy ever come back to this location."