Discount Tobacco Outlet Inc 613 South James Campbell Boulevard, Columbia, TN 38401

"Love this store! Great prices and large selection!! Nice owners too!!"

"Just wanted to buy 20 packs of cigarettes bc the lady that use to work here did it like that bc it was cheaper for us but she refused saying it would take 10 minutes or longer so we went to walgreens where they happily did it they don't have cartons and it was cheaper than here and it only took 2 minutes so yeah she can't even be bothered to do the bare minimum that's required of her job! I miss the lady who use to work here"

"Use to have good people who would be helpful and polite but now they don't they're rude and unhelpful and don't want to do anything that might make them work a little bit when all that was asked was to ring up cigarettes! I was trying to buy 2 cartons of cigarettes and in the past the woman who worked there was very nice and helpful and since a carton cost more than the cigarette packs individually she would ring up the packs instead of the carton but she refused to ring them up saying it would take too long!!! That's literally her job so we'll go somewhere else with friendlier people who want to do the bare minimum that's required of them lol"

"Perhaps I was wrong, perhaps it’s store policy I don’t know. But I do know that I will never visit any establishment where the customer is treated with the same disrespect, arrogance and belligerence as I was here this morning... If this young man is indicative of what is considered management level personnel then, I’m my opinion, the owner of this company should reconsider his business model. ...It’s nice to be important, but it’s important to be nice..."

"Quit smoking 10 years ago but stopped here to pick up a pack for grandson. Clerk was very helpful since all I had was a pictured text of what I wanted. Had 2 other family members buy him cigarettes but got wrong kind. Clerk here looked at picture and gave me the right kind."