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Swim and Tri
5921 Kingston Pike, Knoxville, Tennessee, United States
About the Swim and Tri
Swim and Tri is a premier clothing store located at 5921 Kingston Pike in Knoxville, Tennessee. Specializing in swimwear and triathlon gear, our store offers a wide range of high-quality products for both casual swimmers and competitive athletes. From swimsuits and goggles to running shoes and cycling gear, Swim and Tri has everything you need to take your training to the next level. Our knowledgeable staff is dedicated to helping you find the perfect fit and style for your individual needs. Visit us today and experience the ultimate shopping experience for all your swim and triathlon needs.
Photos of Swim and Tri
5921 Kingston Pike, Knoxville, TN 37919, United States
Opening hours of Swim and Tri
Monday:
Day off
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Swim and Tri
"Return policy is the worst. Website says something different than the store. Brand new item, still in package, have the receipt and bought less than 10 days ago. Return policy needs to be reviewed and changed or made much more abundantly clear. Also, the hours are the worst."
"The good: This company ships out orders very quickly. The problem: I ordered a suit that wasn't the correct size and needed to be returned. I mailed it back to them and ordered a new suit in the correct size. It took a little while, but after a few emails, missed calls, and messages through their online system I was finally refunded for the original suit. Their return system is complicated. The solution: The customer service seems to be improving and I am glad they are accepting reasonable returns. I hope they continue to streamline their return policy."
"We tried to use the company for our summer swim team. They had a great sales pitch and started off ok, but then fell apart. They forgot coaches shirts, once we finally got them, the quality was bad, no follow up, the quality of the spirit wear was poor. We will not be using them again. Emails and phone calls are not returned once the sale is closed."
"I cannot thank the 2 young ladies at Swim and Tri enough for all their help today! This is our first time here and my son's first time on a Swim team and their help today was so amazing! We knew absolutely nothing and they helped walk us through everything! We got him a practice suit and his team suit ordered super quickly they knew their sizing almost spot on which was so cool! They explained to him how the suit should fit and truly made us so happy and comfortable! Thank you both for such a great experience today! It really meant a lot! We cannot wait to see y'all again!"
"Don’t say Amazon! Ran in to get my son a Speedo Teamster 2.0 bag this afternoon but as cashier swiped by card I realized I just paid $25 more than Amazon. The owner rudely told me all sales are final - see the sign. The woman helping me told her I was not rung up there and didn’t see the sign. I was rudely dismissed and waited 10 minutes for her to come back up front to talk with me. First thing she said was “my answer won’t change”! I politely told I did not want to return the bag but she needed to know how belittling and dismissive she was to a customer. Instead of an apology I was treated to a 5 minute attack by her telling me I belittled her and her staff by saying Amazon. And she was so tried of people talking about Amazon and their prices. I was polite and said I appreciate small businesses but her treatment was terrible to a customer. I stood in shock as she turned and walked away. When the employees look embarrassed by the way their boss treats a customer something is wrong. Just know their bags are marked up and don’t say Amazon while you are in the store."
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