Kroger Pharmacy 7427 Goodman Road, Olive Branch, MS 38654

"Horrible experience. Waited in line ten minutes only to be turned away at 12:58 (I was the last person in line) The ladies were relatively nice but the man was very unprofessional and did not appear to care about his job or people."

"Pharmacy struggles to get prescriptions correct. It's really so much I don't want to type it all. They can't handle changes to a prescription. I have found myself needing the doctor's to get involved because the pharmacy keeps messing up! Ex. They filled the exact order for me two days after I had gotten it filled. Exhausting! Rated it two stars because the most recent pharmacy rep was really knowledgeable and took her time to find their mistake."

"The experience here with the staff is inexplicable. I’m not sure if it’s incompetence, ignorance, laziness or spite . My 3rd time to attempt to get a prescription filled here no one here, 30 minute wait because they’re talking about their personal lives. This is not the first occasion. I come here only because the prescription is 10 vs 30 dollars elsewhere. I’m thinking the 20 dollar extra isn’t so bad to make one trip vs three. I know I’m wasting time writing this, but I’m sitting here with time on my hands…. Update! Experience overall has improved 100%! Now a sense of urgency and care by all! Everyone has an off day!"

"The customer service here is horrendous. I had my presciption called in, which they finally verified after 4 attempts because they continued misspelling my last name in the system. They said “yes, we have your prescription and are working on it now.” So, I give them over an hour before I go back. I get to the window and they tell me it’s out of stock and to come back tomorrow. Truly, a horrible experience for someone who is sick trying to get medicine. Will absolutely never come back."

"I’ve learned my lesson with sending scripts here. The drive through pharmacy is always really, really slow. It’s hard to imagine what in the world could take so long. Typically if you are driving through, it is because you are too sick to come in. A line with two or three cars will take an hour typically. Other pharmacies do not seem to have the issue. Only leaving the negative review because this has happened multiple times and now I understand that it wasn’t just one particular day, but rather the way the handle their business in there."