Express Rx of Trumann

"Some of the workers are the rudest people I’ve ever dealt with, this is a place of business… why be absolutely rude and disrespectful?"

"Pharmacist Bill Bond is AWFUL. He is rude, condescending, and out right laughed and made fun of me for the medication I had to get for fertility treatment. He has no business being a pharmacist."

"I usually give this pharmacy five starsjust about everyone in there is so friendly but they have one cashier that is very rude anytime I've ever went in there whether I had her or not whether she was waiting on me or not I've heard her be rude to others.I know there is a mask mandate on but most of the places you go it is a choice whether you wear one or not she throws a mask at me after I answer her question to tell her what prescription I'm needing mind you I have been going in this pharmacy the whole time without a mask and I asked her what is this for and she says you have to wear one not nicely I may add I was not asked to put it on when I explained to her that I have not been told or ask to put one on all the months I've been coming in there I asked her where when did this start she says it's on the door when and if I go back I will use the drive-thru or request a different cashier. She is seriously the only person that has ever been rude to me in the five years that I've been doing business there they seriously need to monitor her job performance"

"Honestly, my whole family dreads going to this pharmacy because we know there's either going to be a long wait time, a rude worker, or a problem with getting a medication filled. Sometimes they "lose" our information so I have to go home to get our insurance cards and IDs. For 6 months, they had the wrong last name for one of my family members and it caused major headaches. Recently, I arrived for a pickup 15 minutes before close and I waited in the drive thru for 10 minutes. The lady gave me my prescriptions along with a receipt to sign. As soon as I gave her the receipt, she closed the blinds on the window and walked away. I'm really glad I didn't have any questions about my medication! With one drive thru, I recommend asking customers who wish to wait on their prescriptions to pull around because no one likes getting stuck in line for 30 minutes."

"I've used this pharmacy since before Gary sold it. They are good and convenient but since Gary's gone they're not as nice as they once were. They have new pharmacists who are all very rude. Even the ladies who answer the phone aren't as kind as they used to be. And Zeus help you if you need a controlled substance! They treat you as if you're a drug addict. Kris, the head pharmacist is nice though. And, their delivery driver Brenda is as sweet as pie."