Avia Dental Care

"FRAUDULENT UNETHICAL BILLING. WON'T RELEASE MEDICAL RECORDS. NO FOLLOW UP FOR SENSITIVE/PAIN TOOTH. I have been a patient for 3 years and paid my portion fully. This doctor and Lucy have fraudulent and unethical billing practices. I contacted the practice numerous times this year to request digital receipts for tax purposes and was always told to call back. After numerous calls, I spoke to Lucy about it from there she proceeded to tell me I had services and owed money (were never rendered).She said insurances denied coverage, when insurance was called they said they don't have any denials. When confronted Lucy literally decides to tell me there were services never attached to my account that will be added (Fraudulently altering records). She proceeds to tell me those services are from 3 years ago when I had in house insurance (still unrendered services). When asked why was this never brought up so it can be disputed, Lucy said it was their accounting department's fault and never apologized. They won't release my medical records that were requested multiple times. I have a pain/sensitivity (went to ER) on tooth that Dr.Kimura worked on, they deny to see me for follow up. In fact, after making an appointment, the day of appointment I was told they don't have me on the books and won't see me at all as my account is in collection. After searching there are a lot of negative reviews(similar situations to mine) on yelp against Lucy and Dr Kimura, mentions of civil suits and malpractice Junction on his license. Lauren the receptionist can't answer a simple question or just gives misinformation with an attitude (how can somebody not know anything about the place they work in) and always asks to call back to speak to Lucy when she's in the office wasting people's time. 0 stars."

"I’ve dreaded the dentist my entire life until I’ve come here. Dr. Kimura and his staff are great. He is so gentle when working on me and I truly trust him with all my dental needs ."

"I felt very welcomed as a new patient. Dr. Kimura was very knowledgeable and his staff was awesome. Had the best deep cleaning too! She was very gentle, especially when it came to numbing. Will definitely be coming back."

"I recently visited Avia Dental Care and was thoroughly impressed with their outstanding service and the cleanliness of their office. From the moment I walked in, the staff greeted me warmly and made me feel comfortable. The office was spotless, creating a pleasant and hygienic environment. The dental team at Avia Dental Care provided me with exceptional care. They were highly professional, knowledgeable, and attentive to my needs. The procedures were performed efficiently, and I was amazed at how fast they completed the treatments without compromising quality. Furthermore, the office itself was well-organized and equipped with modern technology, which further enhanced my confidence in their expertise. The entire experience at Avia Dental Care was seamless, and I left feeling satisfied and grateful for their excellent service. I highly recommend Avia Dental Care to anyone seeking top-notch dental care in a fast and clean environment. Their commitment to exceptional service and maintaining a pristine office truly sets them apart."

"At Avia Dental it feels like a personal experience the people are very professional Dr Jeff Kimura always makes sure I'm comfortable and not in any pain . His assistant Anthony is also professional to a high standard Lucy Williams helped me at every turn with all appointments,and billing payment structure and any questions I had. I had a full mouth implant. I will never go to any other dentist again Avia Dental is the place to go! if you want to have a reliable professional dental experience. Go see the team at Avia Dental!"