Orchid Nails,

370 West Tennyson Road, Hayward, CA 94544

"I've been going to Cindy for my nail care needs over 15 years. She is good, fast and affordable!!"

"The worst service ever by cindy and tina didnt paint my feet clean and correct. Cindy the owner charged way too much and the nails broke off in less than a week. 100.00 didnt clean underneath the nail or the cutcles.. This place is the worst.."

"I used Orchid Nails on a consistent basis about 7 years ago. One day the owner Cindy was fighting her employee so harshly. Bullying the employee Mua Mua VERY BADLY for about an hour straight. I started going there again approx 6 mo ago. Mua Mua serviced me and did such an OUTSTANDING JOB and had the SWEETEST SPIRIT that I wouldn't let anyone else do the job. Yesterday I went in and waited about 40 min for Mua Mua. Then Cindy the owner told me that Mua Mua couldn't do my wax. I asked why & Cindy told me all this negative stuff about Mua Mua. Right in front of her. Cindy nearly feels like a slave owner in how she treats her employees. It was AWFUL AND EXTREMELY UNPROFESSIONAL!!!!!! I SUGGEST STRONGLY YOU NEVER GO HERE! Plus Cindy does a HORRIBLE JOB waxing."

"I'm a kid and I truly believe the service could have been better. Not only are the ladies who do the pedicure uneducated but they are rude. I have come here one other time for them to put help on my nails and they painted right over my cuticles. Today I asked for a gel pedicure with french tip. The lady took maybe 20 minutes and it turned out horrible it was very sloppy and just looked disgusting. Obviously as a child I told my mom since she has authority and she told them what was on my mind. She said that she would fix it but honestly there was no fixing that mess. We asked her to make it regular clear gel and before she re-did it she started complaining to her co workers and purposely hurt my SKIN whilst fixing her mess. As an adult she should know better. I'm just disappointed."

"I had the worse service given by Cindy the business owner. I been going there on a regular basis for my nails and wax. Tina did my nails and came out all uneven and truly very ugly. A new girl who don’t speak English did my pedicure and after sitting an hour it wasn’t dry. Next day I went in to talk to Cindy who have known me for a while. Instead of listening to me why I was there she starts asking me what u want me to do. First of all she didn’t listen I was just there a day before. But u professional and very much u respected owner should not have a attitude. Instead she should stop listen and work with her family members or staff in making the service better. Tina has lot of issues with most customers and Cindy avoids to improve overall."