Chipotle Mexican Grill

"The staff are always pretty nice at this chipotle but I would recommend checking your bag when getting a take out order. My order is always a bowl with a bag of chips. At this chipotle, I am always charged for a bag of chips but they forget to put the chips in my bag. Usually, I double check the bag and remind them of the chips but yesterday I forgot to check, and when I got home, I opened my bag and they forgot to put in my chips I was very disappointed. Normally I wouldn't be put out for a 1.85 bag of chips but it happens all the time and I shouldn't have to be double checking my bag every time to make sure what I paid for is there."

"My husband and I came in for chipotle on January 7th 2024 around 2PM. The women who served us our food was extremely kind and took extra time and care on our order. When she was done making our bowls she called out a girl from the back to ring us up. The girl who came out from the back had a pink bow tied to her hat and had eyelashes that looked like she had a broom attached to her eyelids The girl was extremely aggressive and threw our bag of chips at us. She also made us feel like we were unconvincing her when we asked for a side of queso which caused her to have to cancel our transaction and start again. We apologized to her and she was unamused. She’s definitely someone that needs to be kept in the back."

"Bad customer service!!!!!!!!!!!!!!im so upset at this place we got five bowls and they charge for 6 my husband go back to tell them and she says she has to see the cameras to confirm GIRL PLEASE!!!!! Then tells my husband if he wants his money back!! With an attitude.just the way this girl handle the situation was not the correct way we were supposed to dine in and they made our order for take out they did the same to an elderly person who was next in line but they turn to be a little more polite and giving him free chips and guacamole. They were charging extra food to both of us so just check your receipt when you eat here"