Brake Masters - Canoga Park

"Pricing is a bit high. Slow service. You don't leave feeling like you got a good deal."

"Needed a good brake job and they did what was needed and kept me notified as they completed each process, Happy with this brake shop"

"Just left this place. Waste of time! Replaced brakes and rotors with OEM 6 month ago. Saying my brake pads are burnt. I didn’t hear more nonsense in my life! So when people go on the track and them breaks start to burn they always replace brakes after that? 1000$ of repair on 2000$ car. Dude you are greedy, you could offer only master cylinder and Brake fluid I would believe you."

"I recently had the pleasure of getting my brake and rotor replacement done at Brake Masters, and I must say, it was an outstanding experience from start to finish. The professionalism, attention to detail, and overall friendliness of the staff truly set this business apart. From the moment I stepped into their well-maintained facility, I was greeted by a courteous and knowledgeable team who took the time to understand my specific needs. They patiently answered all my questions, explaining the entire process with clarity and expertise. It was evident that the technicians at Brake Masters are exceptionally skilled and passionate about their work. The level of professionalism displayed by the entire team was impressive. They meticulously inspected my vehicle, thoroughly explaining the issues and recommending the appropriate brake and rotor replacements. I was particularly impressed by their attention to detail, as they carefully examined every component and ensured that no aspect was overlooked. It was reassuring to know that my safety was their top priority. The quality of service provided by Brake Masters was second to none. They efficiently and effectively replaced my brakes and rotors, utilizing top-of-the-line equipment and adhering to the highest standards. The work was completed within the estimated time frame, and I left feeling confident in the integrity of the repairs. What truly stood out about Brake Masters was the friendliness and approachability of their staff. Every interaction was marked by warmth, respect, and genuine care for the customer. They made me feel like a valued individual and not just another transaction. It was evident that customer satisfaction was at the core of their business philosophy. Overall, I cannot recommend Brake Masters highly enough for brake and rotor replacement services. Their professionalism, attention to detail, and exceptional customer service create a remarkable experience. Whether you're in need of routine maintenance or complex repairs, Brake Masters is the go-to place for a reliable, trustworthy, and pleasant automotive service."

"They did alignment on my car. It was obvious that it was pulling left. I went back and did it again but it was still pulling left. They said computer shows ok. And the employee was making fun of me because I said your computer is wrong. They did something again. It was pulling right this time. I went back again. They said same thing. Computer shows ok. One month latter l recognize my tire surface is completely gone. Inner part of the tire was worn off. So I had to buy a new tire. I went back and ask the reason. They were very rude. Manager does not know how to talk to customer. They have connected some electronic equipment to my car. They did refund. After they hooked up the electronic equipment, one of the warning light went on. Manager said it will go away after I drive my car. After 3 thousand mile driving, it is still on. I went back ask them to fix it. He said it is not their flout. I went to Toyota service. They said they need to diagnostic for the light and will cost $150. I also have to pay $160 for a new tire. So I lost $310 because of them. After toyota did the alignment everything works perfect and I did not need to go back. I have lost a lot of money and time and no solution. Shame on you."