Footwear etc.

"they were sooo helpful, customer service here is amazing! they really went above & beyond in helping me choose the perfect running shoes"

"Good service and knowledgeable staff in getting quality footwear. Prices are high but quality of their stock is worth the price."

"I want to commend the excellent service I have received from store Manager, DeeAnn Kalusa. After receiving a referral to the Rancho Bernardo store from my podiatrist, I was helped by Ms. Kalusa. I really didn’t know where to start, so Ms. Kalusa asked me questions about my feet and past footwear, and was quickly able to narrow down what type of shoe would work best for my feet. Her precise knowledge of the footwear she sold saved me significant time trying on shoe after shoe to find what would work. That said, when we did narrow it down her patience was incredible when I requested to try on different colors or styles within that category. Her kindness and warmth make coming in a pleasure. She remembers things I have mentioned in prior visits, and it truly feels like a neighborhood store rather than a franchise. In a world where customer service is in decline, it is a pleasure for me to take the time and thank Ms. Kalusa and her team for making Footwear Etc. a great place to shop."

"DeeAnn was wonderful! Both my husband and I made purchases there and we both were very satisfied. A recent fall has me in a boot, and she was able to fit me with an extender so that the shoe on my good leg was the same height as the boot, which makes moving around so much easier. My husband bought athletic shoes that he loves. Once I am back on two feet again I will be going back for a new pair of shoes. Great accessories as well!"

"Naomi helped me and she was really nice. The store had good selection for running shoes in wide size like mine. I got to try both Brooks Adrenaline and Hoka Bondi in 8.5 D, which are really hard to find at local stores like Roadrunner or REI. Even if they have the size, the colors are usually very limited. But I was able to get the size and color I wanted, so it was really worth the visit. :)"