Cloud 9,

112 Plaza Drive, West Covina, CA 91790

"Very bad service! The girl did not come out and greet us nor did she ask if we needed help with anything. When I asked her question, she was really short and rude about it. I’m glad they did not have my size because I didn’t want to buy anything anyways. I would rather pay more at Aldo."

"I love this store, finally a dressy casual shoe store. And the prices are great!! One of the boots Iiked didn't have my size, but other than that I really like what they have over all. The Staff was great, and friendly. I happen to go right before closing so I didn't have much time to get more shoes/ sandals. I will definitely return again to buy more shoes!!"

"Lady working was very rude"

"I walked in to look for a dressy pair of shoes for my grand daughter. Well we had to ring the bell to get service. The worker came out and never greeted us nor the other customers in the store. She didn't seem happy to be there. When we asked for the size and color shoe we needed she went back to look, came back empty handed and said that she only had silver so we said that would be okay. She had to go back and get it instead of just bringing it out. Well it didn't fit my GD. We couldn't ask for a different size because she was again in the back. So I put it on the counter and walked out. I will never go to this store or will I recommended it. I can go to another establishment and get better service. If you have disgruntled people working expect to lose business. I wouldn't go back even if they were giving away the shoes."